EQUAL RIGHTS COMPLAINTS LIAISON

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Equal Rights Complaints Liaison receives, reviews, refers, and tracks all Constituent Equal Rights Complaints, in compliance with City Ordinance Chapter 109, and works with the Equal Rights Commission (ERC) to establish a compliant and appropriate referral structure for jurisdictional and non-jurisdictional complaint investigations.

CONSTITUENT EQUAL RIGHTS COMPLAINTS PROCESSING

• Create a digital log of all complaints received daily at the Office of Equity and Inclusion (OEI).
• Filter complaints by jurisdictional and non-jurisdictional status.
• Refer non-jurisdictional complaints to the County and the State in writing.
• Process jurisdictional complaints for submission to the ERC.

EQUAL RIGHTS COMMISSION (ERC)

• Staff the ERC’s Committee Hearings regarding jurisdictional complaints specifically related to the following: (1) Lawful Source of Income, (2) Marital Status, (3) Gender Identity or Expression, (4) Victim of Domestic Abuse or Sexual Abuse, (5) Protective Hair Styles, (6) Past or Present Membership in the Military, (7) Genetic Identity, (8) Homelessness, and (9) Familial Status.
• Provide technical assistance and act as a resource liaison to the Office of the City Attorney’s designee to the ERC, relative to Constituent jurisdictional complaints.
• Work in tandem with the Equal Rights Specialist to publish ERC hearing agendas.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Ability to perform light physical work, including the ability to lift and move up to 10 pounds occasionally.

1. Bachelor’s degree in paralegal studies, political science, public administration, or a closely-related field from an accredited college or university.
2. One year of experience in community advocacy or public administration performing duties related to the position. 
3. Ability to travel independently throughout the City of Milwaukee by public transportation, walking, bicycling, or driving.

Equivalent combinations of education and experience may also be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Ability to read, write, and speak in both English and Spanish.
• Group moderating skills.

TECHNICAL

• Knowledge of processes and best practices relative to public administration.
• Ability to read, analyze, and interpret work-related documents, policies, and procedures.
• Ability to read and reference the legal register.
• Ability to read, understand and apply the state and local equal rights laws and practices.
• Skill in using Microsoft Office software, especially Word, Excel, and Outlook.

COMMUNICATION AND INTERPERSONAL

• Verbal communication skills to convey technical information clearly to various audiences.
• Written communication skills to craft clear, error-free business correspondence and reports.
• Ability to interact with a broad and diverse constituency.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.
• Ability to provide services in a culturally responsive manner.

CRITICAL THINKING AND PROFESSIONALISM

• Analytical, problem-solving, and decision-making skills.
• Ability to exercise sound judgment independently.
• Ability to plan, organize, and prioritize work to achieve objectives within tight time constraints.
• Attention to detail.
• Ability to maintain confidentiality.
• Honesty and integrity.
• Ability to adhere to high standards of ethical practice by public servants.

The current salary range (Pay Range 2GX) is $58,304-$76,474 annually, and the resident incentive salary range for City of Milwaukee residents is $59,775-$78,768. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS – The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE – The selection process will be held as soon as practical after the date listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202.

EEO Code = 208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.