Recruitment #2402-4290-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.


As part of the Office of Equity and Inclusion, the Business Analyst-Senior implements practices and procedures to ensure maximum opportunities exist for small businesses to fully participate in City of Milwaukee procurement and construction contracts, in accordance with the Small Business Enterprise (SBE) Program as outlined in Chapter 370 of the Milwaukee Code of Ordinances.

Essential Functions

RPP, Apprenticeship and On-The-Job Training Monitoring

  • Oversee the implementation of the Residents Preference Program (RPP), apprenticeships, and On-the-Job Training (OJT) participation and compliance with City Ordinances 355 and 370
  • Handle compliance reporting and audits, and address issues related to the RPP, apprenticeship, and OJT goal attainment and reporting.
  • Utilize proprietary software for compliance monitoring on various development projects.

Project Reporting and Onsite Oversight

  • Conduct onsite visits to ensure project compliance with the human resources agreement and City Ordinances 355 and 370
  • Prepare detailed project reports covering development, progress, and outcomes.
  • Present assessments and findings to OEI Leadership and the Common Council with analysis and recommendations.
  • Collaborate with internal and external stakeholders to align projects with goals and expectations set forth by City Ordinance 355 and 370, and departmental regulations.
  • Ensure project adherence to the Human Resources Agreement
  • Monitor and improve project quality, implementing corrective action when necessary.

Data Analysis and Reporting

  • Conduct comprehensive data analysis for development projects to assess participation levels and compliance.
  • Develop and maintain reports, dashboards and metrics to monitor project performance.
  • Manage project data via proprietary software, ensuring accurate and timely data entry and reporting.

Technical Support and Community Outreach

  • Act as the primary technical resource for project developers and contractors to attain successful RPP, apprenticeship and OJT outcomes.
  • Provide support in resolving technical issues, enhancing project efficiency.
  • Engage in community and employment service agency outreach, including presentations and event organization, for RPP, apprenticeships, OJT, and related development project initiatives.
  • Refer eligible workers to first source agencies for RPP certification

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Minimum Requirements

  1. Bachelor’s degree in public administration, business administration or a related field from an accredited college or university
  2. Two years of experience in small business development or program planning and evaluation or working for a governmental agency or non-profit organization in a comparable role.
  3. Valid driver’s license at time of appointment and throughout employment.

Equivalent combinations of education and experience may be considered. 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Desirable Qualifications

  • Bilingual in English and Spanish.

Knowledge, Skills, Abilities & Other Characteristics


  • Knowledge of public and fiscal policy.
  • Knowledge of the principles and practices of management analysis.
  • Ability to read and interpret complex work-related documents, including requests for proposal (RFPs) and other governmental documents.
  • Ability to quickly attain knowledge of the city’s processes and procedures related to small business development and program administration.
  • Ability to analyze service results and estimate service costs.
  • Ability to produce timely service reports for internal customers.
  • Proficiency using computer applications such as Microsoft Word, Excel, and PowerPoint and ability to learn the city’s enterprise financial software.


  • Verbal communication skills to express oneself clearly in interactions with others and positively represent the department in multiple formats, including one-on-one and in presentations.
  • Written communication skills; ability to produce clear and concise reports, data analysis, letters, and memos.
  • Ability to work cooperatively, effectively, and fairly with coworkers and residents whose backgrounds may differ from one’s own.
  • Ability to demonstrate concern for satisfying external and internal customers; ability to exercise tact and diplomacy.
  • Ability to promote teamwork and desire to work cooperatively with others on a team.
  • Ability to gain others’ support for ideas, proposals, projects, and solutions.


  • Ability to independently prioritize responsibilities, organize assignments, and manage time to complete tasks based on organizational goals.
  • Ability to set challenging goals, focus effort on the goals, and meet or exceed them.
  • Ability to recognize trends and changes.
  • Skill in identifying information needed to clarify a situation, seeking the information from appropriate sources and using skillful questioning to draw out the information from others.
  • Ability to approach a problem by using a logical, systematic, sequential approach.
  • Ability to use sound judgment when making decisions.
  • Honesty and integrity and the ability to protect the confidentiality of job-related information.
  • Ability to remain professional at all times.

Current Salary

The current salary range (Pay Range 2JX) is $72,768-$92,612 annually, and the resident incentive salary range for City of Milwaukee residents is $74,951-$95,390. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.


The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • Applications and further information may be accessed by visiting
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202


EEO Code = 208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.