Recruitment #2402-0711DC-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.


The Custodial Worker 3 performs custodial and maintenance duties and serves as a lead worker, scheduling and assisting the Custodial Workers 1 and 2 in the performance of team assignments within the Milwaukee Public Library (MPL) system.

Essential Functions

Event and Program Assistance/Lead Worker

  • Provide tours of the Central Library to event organizers, including explaining set-up options. Prior to event, work with the organizer to coordinate facility and equipment needs.
  • Open facility; set up rooms, stage, and lobby according to the organizer’s request and consistent with MPL policies.
  • Act as a lead worker on large and/or quick change-over events, including overseeing the removal of non-library equipment and materials following these events.
  • Contact other MPL managers and staff for assistance when necessary.
  • Submit required reports on events.
  • In the absence of the Central or Branch Building Services Supervisor, schedule staff assignments.


  • Perform Custodial Worker 2 duties for the Central Library and Branch Libraries, including handicapped access areas, interiors, and site work.
  • Perform floor and carpet care: sweep and mop floors and stair areas; strip, rinse, wax, and polish floors and stair areas; and vacuum and shampoo rugs and carpets.
  • Clean and maintain public and staff washrooms: clean mirrors; wash woodwork, tile, and marble; polish metal; and keep towels, tissue, and soap dispensers filled. Check washrooms to prevent and address vandalism.
  • Keep supply room and kitchen area clean and in order; wash furniture, woodwork, and cupboards.
  • Empty waste containers, pick up trash, and take refuse to trash containers or the garage dock.
  • Operate the library’s washer and dryer.
  • Wash light fixtures, change lamps, and wash ceilings and walls.
  • Wash windows and glass doors, inside and out.

Indoor/Outdoor Building Maintenance

  • Start and stop heating and ventilating equipment as necessary.
  • Open and close complex, secure doors, and inspect interiors to make sure everything is in order and free from fire hazards, plumbing leaks, and other malfunctions; and ensure that all members of the public are out of the facility before and after hours of operation.
  • Keep library property surrounding the facility clean and in good order.
  • Sweep, hose down, or clear snow from entrances and surrounding walkways and drive-up areas.
  • Maintain landscaping elements around library.
  • Assist library trades staff, mechanics, and other custodians in moving equipment, furniture, supplies, and library materials between the Central and the Branch Libraries.
  • Report any problems and/or other needs for maintenance work to the Facilities and Fleet Supervisors.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

The Custodial Worker 3 must be willing and able to do the following:

  • Work a flexible schedule, including emergencies, nights, days, weekends, and holidays as needed on short notice.
  • Work from ladders at heights of up to 15 feet.
  • Meet the physical demands of the job, including frequent standing, walking, twisting, bending, climbing stairs, and lifting and pushing items weighing up to 50 pounds.
  • Work outdoors in variable and extreme weather conditions (e.g., heat, cold, rain, wind, and snow).
  • Wear personal protective equipment (PPE) as necessary, including safety shoes, hard hat, and safety glasses.

The preplacement testing required for this title includes the following:

  • Physical exam w/lift test
  • Audiogram
  • Vision test
  • Hepatitis B blood test
  • Non-DOT drug test

Minimum Requirements

  1. Two years of experience performing functions related to the essential functions listed above.
  2. One year of experience working closely with computer systems, including Microsoft Word, Excel, and Outlook (may be concurrent with #1, above).
  3. Valid driver’s license at time of appointment and throughout employment.

Equivalent combinations of training and experience may be considered.

Desirable Qualifications

  • Janitorial or custodial lead worker experience.

Knowledge, Skills, Abilities & Other Characteristics


  • Knowledge of cleaning, maintenance, and other custodial duties. 
  • Ability to use Microsoft Office software, including Word (word processing), Excel (spreadsheet), and Outlook (email) to create staff assignments and manage and track event information.
  • Ability to perform minor landscaping tasks.
  • Ability to read and interpret maintenance work orders and other job-related forms.
  • Ability to follow verbal and written instructions, rules, and safety guidelines.
  • Ability to safely use supplies and chemicals.
  • Ability to operate custodial equipment, including vacuum cleaners, scrubbers, extractors, buffers, polishers, and floor strippers.
  • Ability to safely operate Hi-Lift® mechanical jacks and other wheeled and mechanized equipment such as ladders, dollies, and table movers.
  • Ability to safely operate job-related vehicles, including lawn mowers, snow removal equipment, automobiles, vans, and small or medium duty trucks.
  • Ability to maintain a sanitary and orderly work environment.

Safety and Judgment

  • Ability to exercise care and good judgment at all times regarding safety, abiding by safety-related policies, laws, and Occupational Safety & Health Administration (OSHA) regulations.
  • Situational awareness and the ability to monitor the work site vicinity, including pedestrian traffic, to ensure the safety of the custodial crew, other library staff, and the public.
  • Ability to perform under pressure, to manage multiple priorities, and to work within tight time constraints.
  • Creative problem-solving and troubleshooting skills.
  • Ability to effectively evaluate situations and exercise sound judgment to resolve problems.
  • Ability to remain calm during adverse situations.

Lead Worker and Work Flow Monitoring

  • Ability to plan, direct, coordinate, and inspect the work of others.
  • Ability to plan, organize, and prioritize work to achieve objectives within deadlines.
  • Honesty and the ability to safeguard City equipment and resources.
  • Ability to foster an environment of diversity and inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Interpersonal and Customer Focus

  • Ability to represent MPL positively when working with event organizers.
  • Ability to work and communicate with supervisors and other staff as an effective team member.
  • Ability to work cooperatively, effectively, and fairly with coworkers and patrons whose background may differ from one’s own.
  • Customer service knowledge and skills; ability to be diplomatic, tactful, and courteous with coworkers, customers, and the public, including in adverse situations.
  • Ability to support the MPL mission: “Inspiration starts here – we help people read, learn, and connect.

Current Salary

The current starting salary rate (Pay Range 8CN) is $49,460-$58,151 annually, and the resident incentive starting salary for City of Milwaukee residents is $50,944-$59,896 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.


The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • APPLICATIONS and further information may be accessed by visiting
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.


EEO Code= 801

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.