PROPERTY MAINTENANCE AND COMPLIANCE MANAGER

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Property Maintenance and Compliance Manager oversees maintenance services for 4,300+city-owned parcels and code enforcement activities for the Forestry Services Section of DPW Operations Division.

Property Management and Contract Oversight

• Manage multiple grounds maintenance contracts for 4,300+ City-owned vacant and improved parcels.
• Update and maintain electronic records related to City property inventories, property inspections, maintenance activities performed, contractor performance, contractor property assignments, and hazardous and nuisance vegetation abatement activities.
• Verify contractor invoices for work completion and payment.
• Investigate and resolve sensitive and complex resident and aldermanic service requests related to property management and code enforcement on City-owned properties.
• Prepare bid documents, coordinate bid solicitations, and perform contract administration for City lot maintenance.
• Prepare and make recommendations about budget estimates.

Code Enforcement

• Oversee code enforcement programs and activities for efficient enforcement of noxious weeds, public right-of-way encroachment, and hazardous and diseased tree ordinances on private property.
• Appear at Administrative Review and Appeals Board meetings to represent the Forestry Section on appeals related to code enforcement violation actions and orders.

Supervision

• Direct and coordinate the inspection and code enforcement activity related to property conditions, hazardous trees and nuisance vegetation, sidewalk snow and ice, and public right-of-way encroachments.
• Manage a staff of urban forestry technicians, crew leaders, and contract inspectors including documenting employee performance, prepare necessary reports and taking corrective action as necessary.
• Enforce and ensure all city and department rules and policies are followed.
• Schedule training and maintain detailed records for new equipment, tools and procedures. 
• Prepare daily and biweekly work progress, safety, training, and accident reports.
• Participate in the selection process of new hires.

Emergency Operations 

• Participate in the management of General Snow and Ice Control Operations on City-owned lots and other Forestry emergency operations, such as responding to wind storms, ice storms, tornadoes, and construction damage.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Property Maintenance and Compliance Manager must be willing and able to do the following:

• properly lift and move objects weighing up to 50 pounds occasionally.
• work outdoors in variable weather conditions (e.g., heat, cold, and wind)
• tolerate conditions such as noise, dirt, and pollen
• work beyond assigned shifts to respond to various emergencies
• traverse rough or uneven terrain including wet or slippery surfaces.
• perform physical activities in work environments such as walking, standing, crouching, kneeling, reaching, balancing, pushing and pulling.

Consistent with Wis. Stat. Sec. 66.0502 (4)(b) and Rule VIII, Section 9 of the Rules of the Board of City Service Commissioners, this position has been designated as “emergency personnel,” and the successful candidate will have six months from date of appointment to establish residence within 15 miles of the jurisdictional boundaries of the City of Milwaukee.

1. Associate degree in forestry, horticulture, biology, conservation science, plant science, or a related field from an accredited college or university.
2. Five years of experience performing work closely related to this position’s essential functions, including three years of related supervisory or lead worker experience.
3. Possession of a Wisconsin Pesticide Applicators License (Category 3A) within six months of appointment.
4. Attainment of International Society of Arboriculture (ISA) Certified Arborist® credential within six months of appointment.
5. Valid driver's license at time of appointment and throughout employment.

Equivalent combinations of education and experience may be considered, however there is not substitution for the lead or supervisor work experience.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• ISA Tree Risk Assessment Qualification.

Technical

• Knowledge of urban forestry, including tree anatomy and physiology and the tools, equipment, terminology, materials, and operations used in modern arboriculture, including tree planting, pruning, and tree and stump removal.
• Ability to identify common tree and landscape plant species as well as signs and symptoms of insects and diseases, and other hazardous conditions in trees.
• Knowledge of the potential impacts of construction practices on the urban forest.
• Ability to read and interpret engineering, landscape, and irrigation plans and drawings.
• Ability to prepare special provisions that minimize construction impacts on forestry infrastructure.
• Knowledge of grounds, landscape, and property maintenance.
• Knowledge of and ability to apply industry standards, applicable state and federal regulations, municipal ordinances, administrative policies, and common law property rights as they relate to urban forestry and landscape practice.
• Knowledge of safety related to arboriculture and property maintenance.
• Ability to interpret and enforce City ordinances.
• Knowledge of mathematics and the ability to perform accurate calculations.
• Ability to use standard computer software and programs such as word processing, spreadsheet, databases and personal information management software. 
• Ability to effectively manage a large number of contracts.
• Ability to prepare accurate contract cost estimates and manage contract services and expenditures within budget allocations.
• Ability to write clear and enforceable contract specifications that conform to City policies and requirements.

Supervisory

• Knowledge of leadership principles and best practices.
• Ability to assign and direct work, assess performance, make hiring decisions, and take corrective action, as needed.
• Training and motivational skills; ability to provide guidance and training and to coach team members to success.
• Ability to support employee career development.
• Ability to create and develop a diverse work team in which all members can reach their potential.
• Ability to foster an environment of inclusion where in all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Judgement and Professionalism

• Analytical, problem-solving, and decision-making skills; sound judgment.
• Organizational and time management skills; ability to cope with frequent interruptions, changing priorities, and stressful situations.
• Ability to exhibit professionalism, trustworthiness, and stewardship regarding City resources.
• Ability to handle emergencies with a calm and thoughtful approach.
• Ability to represent the department with professionalism, honesty, and integrity.
• Ability to maintain confidentiality.

Communication and Interpersonal

• Verbal communication skills, including the ability to represent the department in public hearings.
• Written communication skills to effectively write reports, contracts, and daily correspondence.
• Ability to work well with senior management and elected officials, colleagues, direct reports, outside service providers, and the public.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.
• Customer service skills and the ability to represent the department professionally and calmly.
• Ability respond diplomatically to effectively resolve escalated inquiries and complaints received from the public, elected officials, and other departments.

The current salary range (PAY RANGE 1HX) is $88,591- $105,223 annually, and the resident incentive salary range for City of Milwaukee residents is $91,249-$108,380 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

APPLICATION PROCEDURE:

• Applications and transcripts should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 103

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.