HUMAN RESOURCES REPRESENTATIVE

**THIS POSITION IS ONLY OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES**

Under the direction of the Staffing Services Manager, the Human Resources Representative provides recruitment and staffing services to fill positions at all levels in City Departments.

Recruitment and Job Analysis

• Develop and execute recruitment plans and strategies.
• Determine appropriate job analysis methods and conduct job analyses to determine critical tasks and the knowledge, skills, abilities, and other characteristics necessary for successful job performance.
• Review and prepare job announcement bulletins, based upon job analysis.
• Determine the eligibility of applicants, based upon the minimum job requirements.

Test Development and Evaluation

• Based upon job analysis and consistent with professional standards and legal guidelines, plan and develop valid and reliable selection components, including written and performance examinations, structured interviews, review of and education, experience and supplemental questions and other assessment exercises.
• Identify and secure subject matter experts to serve as raters.
• Consult with operating departments and subject matter experts to review the job-relatedness of test and assessment content.
• Determine the timeline for each selection process component and schedule test administrations.
• Administer and performance examinations and other assessment exercises.
• Review selection process results and test statistics for accuracy and validity.
• Review adverse impact reports; recommend passing and call-in points.

Candidate Communication, Customer Service and Continuous Improvement

• Maintain effective and timely communication with candidates and the hiring authority throughout the selection process.
• Represent the Staffing Division before bodies, such as the City Service Commission.
• Make recommendations for modifying and improving examination and selection processes based upon job analysis results, interviews with subject matter experts, historical data, and independent research.
• Maintain the confidentiality of examination and candidate information.
• Develop new and/or improved human resources products and processes and conduct research related to the development of improved services and delivery.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Occasional evening and weekend work may be required for recruitment and selection process administration.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.
2. Bachelor’s degree in human resources management, industrial relations, psychology, business administration, public administration or a related field from an accredited college or university
3. Three years of professional-level human resources experience, including creating, validating and administering selection processes; recruiting, screening and interviewing candidates; interpreting and applying employment laws and regulations; and writing reports.

Equivalent combinations of education and experience may also be considered.  

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Master’s degree in industrial and organizational psychology, psychology, human resources management, business administration, public administration, or a closely related field from an accredited college or university.      

Technical     

• Knowledge of the principles and practices of human resources administration.        
• Ability to learn and apply job analysis methods and to perform related research.        
• Ability to learn and apply knowledge of professional testing standards and federal regulations related to personnel selection standards.        
• Ability to learn and apply measurement theory and practice.        
• Ability to learn and apply validation methods.        
• Ability to develop valid and reliable selection processes.        
• Ability to conduct and interpret job analysis studies.        
• Ability to understand, analyze and interpret data derived from employment tests.        
• Ability to develop and execute recruitment plans and strategies.        
• Ability to apply statistics to practical solutions.       
• Ability to learn and effectively utilize applicant tracking and employee data systems such as JobAps, PeopleSoft, Human Capital Management (HCM) to produce reports and to retrieve data.       
• Proficient using standard computer programs such as Microsoft Word, Excel and PowerPoint.        
• Ability to read, understand, interpret and apply job-related material such as laws, civil service rules, and policies.

Communication and Interpersonal Skills       

• Ability to effectively handle sensitive inquires and complaints.       
• Appreciation for and commitment to diversity in hiring; exemplary cultural sensitivity.        
• Ability to work cooperatively, effectively, and fairly with co-workers and residents whose backgrounds may differ from one’s own.        
• Written communication skills to write reports and other documents that are thorough, clear, well-crafted, and error-free.        
• Verbal communication skills to appear before committees to present reports; ability to be persuasive.        
• Ability to express oneself clearly in conversations and interactions with others.        
• Ability to demonstrate concern for satisfying external and/or internal customers.        
• Ability to foster teamwork and desire to work cooperatively with others on a team.

Judgment/Organization/Analytical Skills

• Ability to gain others’ support for ideas, proposals, projects and solutions.       
• Skill in identifying information needed to clarify a situation, seeking the information from appropriate sources, and using skillful questioning to draw out the information from others.       
• Ability to set challenging goals, focus effort on the goals and meet or exceed them.        
• Ability to approach a problem by using a logical, systematic, sequential approach.        
• Ability to use sound judgment when making decisions.        
• Ability to organize assignments and manage time to complete tasks based on departmental deadlines.        
• Ability to protect the confidentiality human resources information.        
• Ability to remain professional at all times.        
• Ability to exercise tact and diplomacy.      
• Honesty and integrity.

Human Resources Representative (Pay Range 2KX):

The current salary range (2HX) is $76,030- $96,768 annually, and the resident incentive salary range for City of Milwaukee residents is $78,311-$99,670.

Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of related educations, experience, and accomplishments; written tests; interviews; or other assessment methods.  The Department of Employee Relations reserves the right to call only the most qualified candidates to performance tests or structured interviews. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/ or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATION and further information may be accessed by visiting www.jobapscloud.com/MIL
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.