Recruitment #2305-4370-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed historic charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City's residents. If you have a passion for being part of an inclusive team of public servants, please consider the following opportunity.


The Sanitation Supervisor supervises crews for refuse and recycling collection, street sweeping, leaf collection, snow plowing, ice control and various other sanitation-related duties.

Essential Functions


  • Supervise and coordinate refuse and recycling crews and other staff to ensure overall productivity of operations and that collection schedules are consistently maintained.
  • Respond as scheduled or needed to supervise and coordinate field winter snow and ice control operations activities.
  • Coordinate equipment and personnel assigned to street cleaning, leaf collection and other sanitation activities, including special events such as festivals, fireworks, parades, sporting events, and neighborhood cleanups.
  • Monitor and ensure proper and efficient use of city equipment related to refuse collection, street sweeping, and snow and ice operations.
  • Coach and develop employees to support their success.
  • Monitor environmental condition of assigned area, noticing and addressing conditions such as illegal dumping, broken or overflowing containers, spills and debris in the street and around properties.

Customer Service

  • Represent the department by responding in person, by phone, and in writing to service inquiries and complaints from residents and public officials.
  • Educate residents on provisions of city ordinances and policies that govern solid waste and recycling operations.
  • Represent the Sanitation Division at aldermanic meetings, neighborhood meetings, and block walks.    


  • Update and maintain various electronic databases for collection, code enforcement, and other sanitation related services.
  • Monitor and utilize various web and computer applications, such as Automatic Vehicle Location (AVL) and Department of Public Works (DPW) work orders.
  • Perform various administrative functions using Microsoft Office, including compiling daily reports and preparing other ad hoc and periodic reports and writing letters, memos, and emails to managers, DPW leadership, elected officials, and residents.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

  • Consistent with Wis. Stat. Sec. 66.0502 (4)(b) and Rule VIII, Section 9 of the Rules of the Board of City Service Commissioners, this position has been designated as “emergency personnel,” and the successful candidate will have six months from date of appointment to establish residence within 15 miles of the jurisdictional boundaries of the City of Milwaukee.
  • Must work variable and extended hours to meet the City’s needs during weather-related events and other emergencies.
  • Must adhere to winter on-call schedule.
  • Willingness to work in all Milwaukee neighborhoods to serve City residents.

Minimum Requirements

  1. Two years of experience in operations, production, construction or a related field.
  2. Valid driver’s license at time of appointment and throughout employment.

Desirable Qualifications

  • Lead worker or trainer experience in operations, production, construction or a related field.
  • Experience in municipal public works or private solid waste and recycling.
  • Experience in customer service and conflict resolution.
  • Bachelor’s degree in public administration, management, environmental studies, occupational health and safety or a related field from an accredited college or university.

Knowledge, Skills, Abilities & Other Characteristics


  • Ability to obtain knowledge of municipal public works operations and city ordinances.
  • Ability to read and interpret job-related documents, including maps.
  • Ability to utilize computer applications such as word processing, spreadsheet, database, the Internet and email communications.
  • Ability to promote a safe, compliant work environment.


  • Knowledge of supervisory principles and the ability to effectively supervise staff members.
  • Skill in coordinating people and resources to achieve desired outcomes.
  • Ability to build effective work teams to accomplish daily tasks.
  • Ability to create and develop a diverse work team in which all members can reach their potential.
  • Ability to foster an environment of inclusion where in all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.
  • Ability to assign and direct work, assess performance, make hiring decisions, and take corrective action.

Communication and Interpersonal

  • Ability to provide excellent customer service to the public, including resolving escalated complaints in a professional and tactful manner.
  • Verbal communication skills required to communicate information to staff, city officials and the public.
  • Written communication skills, including the ability to produce memos, letters, and email messages.
  • Ability to work effectively with multi-level, multi-cultural staff, city officials, and the public.
  • Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.

Professionalism and Judgement

  • Analytical, problem-solving and investigative skills to monitor staff and assigned areas.
  • Ability to plan, organize and manage time effectively.
  • Ability to use sound judgment to quickly make decisions.
  • Conflict resolution skills and the ability to remain calm in stressful situations.
  • Ability to consistently demonstrate professional conduct.

Current Salary

The current salary range (PAY RANGE 1AX) is $59,039-$65,989, and the current resident incentive salary range for City of Milwaukee residents is $60,810- $67,969. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

NOTE: Sanitation Supervisors regularly involved in snow and ice control operations that result in overtime work are eligible to receive 4.8% additional biweekly salary as compensation.


The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the application deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee

Additional Information

APPLICATIONS and further information may be accessed by visiting  

  • Applications and transcripts should be submitted no later than the deadline listed above.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.  


EEO Code= 103    

 “The City of Milwaukee values and encourages diversity and is an equal opportunity employer.”