Recruitment #2304-4291-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed historic charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.


The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.


The Building Services Supervisor II directs, supervises, and coordinates all maintenance and custodial activities in the Department of Public Works (DPW) operated buildings, along with administrating, monitoring, and evaluating contracted custodial services.

Essential Functions


· Plan, schedule, and supervise all phases of building and custodial services.

· Instruct, orient, and train employees in proper procedures, equipment, and supply use.

· Assign work, post work schedules, and maintain work records.

· Assist, coordinate, and monitor the requests and work of custodial services, maintenance activities, construction projects, security, and the City Hall operators on assigned shifts.

· Supervise in-house and contracted custodial staff.



· Maintain inventory of all supplies and equipment used by the custodial services.

· Participate in employee relations, perform personnel functions such as interviewing applicants, and make hiring recommendations.

· Conduct performance evaluations and issue warning notices.

· Represent management as part of the grievance process.

· Conduct inspections and audits to monitor workloads, schedule activities, and evaluate productivity.

· Prepare reports and budget requests and maintain records.

· Process payroll for staff and pay contract-related invoices.

· Handle Family Medical Leave Act (FMLA) paperwork for staff.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

The Building Services Supervisor II must be willing and able to do the following:

· Work outside in all weather conditions.

· Perform physical activities in the work environment that require agility, including ascending or descending ladders and stairs and walking and standing for periods of time.

· Frequently lift, carry, and push objects weighing over 10 lbs.

  • Be on-call beyond standard business hours to respond to various emergency situations, including working extended hours, weekends, and holidays to accommodate snow and ice control operations.

Minimum Requirements

  1. Associates degree in facilities management or a closely related field from an accredited college.
  2. Two years’ experience in building services, with at least one year in a lead or supervisory position.

  3. Valid driver’s license at the time of appointment and throughout employment.

Equivalent combinations of education and experience may also be considered. However, there is no substitution for the one year of experience in a lead or supervisory role.


NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Knowledge, Skills, Abilities & Other Characteristics


· Ability to learn about and carry out procurement and budgeting processes.

· Knowledge of building and grounds maintenance and cleaning procedures, including familiarity with the techniques, equipment, and materials used.

· Knowledge of and commitment to safe work procedures.

· Familiarity with standard computer applications such as word processing and email.



· Verbal communication skills to be able to present technical information clearly.

· Written communication skills to ensure that correspondence and reports are clear and error-free.

· Skill in providing excellent customer service to internal and external customers.

· Active listening skills.

· Ability to work cooperatively and effectively with people whose backgrounds may differ from one’s own.

· Interpersonal skills, including the ability to build and maintain effective working relationships with managers, colleagues, direct reports, vendors, and contractors.


· Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

· Supervisory skills, including the ability to motivate, develop, direct, and train staff effectively.


Critical Thinking and Professionalism

· Analytical and problem-solving skills as well as the ability to make decisions independently and exercise sound judgment.

· Ability to plan, organize, and prioritize work in order to meet deadlines.

· Ability to remain calm during emergency situations.

· Honesty, integrity, and ability to responsibly manage City resources.

Current Salary

The current salary (Pay Range 1AX) is $50,636-$65,989 annually, and the resident incentive salary for City of Milwaukee residents is $52,155-$67,969 annually.


The City of Milwaukee provides a comprehensive benefit program that includes the following:

· Defined Benefit Pension Plan

· 457 Deferred Compensation Plan

· Health and Dental Insurance

· Paid Parental Leave

· Comprehensive Wellness Program

· Onsite Clinic Services

· Onsite Employee Assistance Program

· Alternative Work Schedules

· Long Term Disability Insurance

· Group Life Insurance

· Tuition Benefits

· Paid Vacation

· 12 Paid Holidays

· Paid Sick Leave and other paid leave

· Flexible Spending Arrangement

· Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.


INITIAL FILING DATE - The selection process will be held as soon as practical after the application deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

· Applications and further information may be accessed by visiting

· If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or

· The Department of Employee Relations is located at City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202


EEO Code = 103

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.