FLEET SERVICES MANAGER

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed historic charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants. 

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Consider this exciting opportunity to take your fleet management career to the next level! The Fleet Services Manager leads the team who proudly work hard every day to serve City of Milwaukee residents by performing repair and maintenance on the City’s sizable fleet of vehicles.

The Fleet Services Manager is responsible for the effective management of the Department of Public Works (DPW) Fleet Services Section and oversees all DPW staff performing repair and maintenance of the 4000+ pieces of fleet equipment utilized by the Department of Public Works, the Milwaukee Police Department (MPD), and other City departments. Additionally, the incumbent in this position oversees dispatch functions, including the scheduling of operators and equipment, driver training and testing, and emergency response operations.

Management and Oversight

• Oversee, direct, and monitor the overall operations of the Fleet Services Section.
• Oversee personnel administration for hiring and retention of talent, alignment of goals, and work rule administration.
• Provide direct supervision of support staff and management team.
• Provide policy and procedural direction and monitor action plan implementation.
• Establish, implement, and update standard operating procedures.

Budget/Inventory Oversight

• Manage, implement, and control section budget, including operating and capital budgets.
• Manage the replacement program and rental services for fleet needs within budgeted allotments.
• Conduct research and stay current with fleet methods, products, parts, components, and availability.
• Work collaboratively with other departments to meet their fleet service needs.
• Manage and oversee the various specifications for all equipment.
• Manage and maintain purchasing requirements, procedures, contract administration, and utilization.
• Ensure deadlines are met to secure new equipment and products.
• Oversee the management of the inventory of parts, supplies, and materials to support maintenance and repair operations.
• Ensure subordinate staff follow the protocols for equipment retirement, preparation, and disposal.

Vehicle Repair/Maintenance Oversight

• Oversee and direct the management of the Repairs Section to ensure consistent, quality preventive maintenance schedules and efficient required equipment repairs.
• Ensure state of the art equipment, tools, and supplies are implemented where needed throughout the organization.
• Oversee and direct inspection programs to meet or exceed regulatory requirements.
• Ensure timely documentation and up-to-date records of section activities, including repairs, inspections, parts used, and outside vendor verifications.

Dispatch Oversight

• Oversee and direct the management of Fleet Dispatch operations and the assignment of equipment and operators for standard and emergency response, including snow and ice control operations.
• Ensure Fleet Division training programs are current, timely, and robust in order to meet the needs of the Department served.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s Covid-19 Vaccination Policy here.

The Fleet Service Manager must be willing and able to do the following:

• Perform oversight and management direction for snow and ice control duty assignments and respond to emergency events.
• Work various shifts and extended hours, including weekends and holidays, during the winter season.
• Work in all types of weather conditions.
• Work under adverse environmental conditions, such as variable temperatures, fumes, odors, and dust.
• Walk, crouch, reach, and lift and move up to 10 pounds on occasion.
• Travel to attend training, vendor exhibits, or conferences.
• File a statement of economic interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.

1. Bachelor’s degree in business or public administration, automotive technology, systems management, or a closely related field from an accredited college or university.
2. Five years of progressively responsible experience in fleet management or management of public works operations.
3. Valid Driver’s License and the availability of a properly-insured personal vehicle at time of appointment and throughout employment (private automobile allowance may be paid pursuant to Section 350-183 of the Milwaukee Code).
4. Good driving record at time of appointment and throughout employment. 

Equivalent combinations of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Training and/or specialized coursework related to fleet management.

Technical

• Knowledge of current practices, procedures, and emerging trends related to the municipal fleet management.
• Knowledge of business management, general budgeting, purchasing, inventory management, and logistics principles; ability to review requisitions and specifications.
• Knowledge of safety principles related to large fleet management and operations.
• Knowledge of repair/maintenance servicing and inventory control related to large fleet operations.
• Knowledge of snow and ice control methods and techniques for a large city.
• Ability to manage snow and ice control operations with a calculated, dynamic approach.
• Ability to learn City of Milwaukee streets, neighborhoods, boundaries, and special conditions and locations important to daily and emergency operations.
• Knowledge of industry-relevant technologies such as geographic information systems, mobile work order systems, and fleet routing software.
• Ability to read, understand, and interpret complex work-related documents.
• Knowledge of mathematics to be able to manage a large budget; procure vehicles, equipment, and supplies; and oversee vehicle leasing.
• Ability to use word processing, spreadsheet, database, asset management, and fleet management applications to create documents, produce reports, and manage fleet service orders and equipment.

Leadership and Management

• Knowledge of leadership principles and best practices.
• Ability to assign and direct work, assess performance, make hiring decisions, and take corrective action as needed.
• Training and motivational skills; ability to provide guidance and training and to coach team members to success.
• Ability to support employee career development.
• Ability to create and develop a diverse work team in which all members can reach their potential.
• Ability to foster an environment of inclusion where in all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Communication and Interpersonal

• Verbal communication skills so as to clearly convey information to departmental members and others.  
• Written communication skills, including the ability to prepare clear and concise correspondence, policies, and reports.
• Ability to collaborate effectively with other City managers, elected officials, fellow staff, direct reports, and outside parties.
• Customer focus and a dedication to exceptional service delivery; ability to interact with residents in a courteous, tactful, and concerned manner.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.

Critical Thinking and Professionalism

• Ability to handle emergencies with a calm and thoughtful approach.
• Analytical skills to be able to analyze and interpret data and apply knowledge to identify and develop process improvements.
• Problem-solving skills to effectively address complex challenges.
• Decision-making skills and sound judgment.
• Organizational and time management skills to meet deadlines, including the ability to cope with frequent interruptions, changing priorities, and stressful situations.
• Dedication, willingness, and ability to respond to the department’s emergency response efforts.
• Ability to exhibit professionalism, trustworthiness, and stewardship regarding City resources.
• Ability to represent the department with professionalism, honesty, and integrity.
• Commitment to professional development and staying abreast of best practices in vehicle repair, fleet management, and municipal operations.

THE CURRENT SARALRY RANGE (Pay Range 1JX) is $83,692-$117,177 annually, and the resident incentive salary range for City of Milwaukee residents is $86,203-$120,692 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the application deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 101

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.