ADMINISTRATIVE ASSISTANT IV
|Requesting Department||DEPT OF NEIGHBORHOOD SRVCS|
|Open Date||1/20/2023 6:00:00 PM|
|Filing Deadline||2/10/2023 11:59:00 PM|
|HR Analyst||Aisha Hendree|
The Administrative Assistant IV serves as the coordinator for various departmental administrative functions and provides executive level support to the Commissioner and Operations Managers of the Department of Neighborhood Services (DNS).
· Process all departmental correspondence prepared for the Commissioner’s signatures, including reviewing for form, content, and grammar.
· Process highly confidential human resources paperwork.
· Facilitate meetings between top-level executives and the Commissioner and provide background material.
· Review and prioritize all correspondence addressed to the Commissioner and refer applicable documents to the appropriate staff for action.
· Review the Commissioner’s incoming communications via the telephone and private voice mailbox and monitor all assignments made by the Commissioner’s office to ensure a timely response.
· Organize and reconcile travel arrangements for the Commissioner and any accompanying staff.
· Manage attendance for the Commissioner’s office and management staff.
· As needed, arrange maintenance of the Commissioner’s office equipment.
· Arrange maintenance and custodial operations for DNS.
· Coordinate and manage the records retention process and serve as DNS’s representative before the City Information Management Committee.
· Coordinate tracking system and responses to proposed State legislation; process open records requests.
· Organize DNS’s United Performing Arts Fund (UPAF)/Visions and Combined Giving Campaigns.
· Prepare the departmental reports for the Accountability in Management process, Council open orders report, and other DNS management initiatives.
· Schedule regular and emergency appeals, including notification to all parties and preparing written appeal decisions.
· Perform the necessary property research and manage the processing of requests for exemptions and modifications to the vacant building registration and variances to the building and fire codes.
· Collect the necessary inspection results and research permits and manage the processing of requests for temporary certificates of occupancy.
· Perform general research regarding departmental issues and projects.
· Coordinate and schedule meetings; screen telephone calls and inquiries, including resolving or referring complaints to appropriate staff.
Conditions of Employment
Must be willing to work beyond standard business hours, including evening and weekends, to meet the departmental needs.
- Four years of progressively responsible administrative experience working in an office setting, including performing tasks such as serving as a confidential executive assistant, managing calendars and preparing for meetings, coordinating travel arrangements, handling internal and external communications, tracking data, and maintaining physical and electronic files.
· Experience performing duties required to coordinate Board and/or Commission activities, such as scheduling and recording meetings, reporting via meeting minutes, posting public notice requirements, and other record keeping and coordination functions.
Knowledge, Skills, Abilities & Other Characteristics
· Knowledge of office systems and procedures.
· Knowledge of administrative support methods, systems, and terminology.
· Proficiency using advanced features of standard computer programs such as the Microsoft Office suite.
· Ability to effectively utilize office equipment, including telephones and copiers.
· Ability to learn and use job-related computer applications such as Oracle’s Peoplesoft Human Capital Management (HCM) system.
· Skill in drafting and proofreading written documents using appropriate English language writing conventions, including spelling, grammar, and punctuation.
· Ability to learn and effectively utilize videoconferencing and meeting software, such as Microsoft Teams.
· Knowledge of customer service best practices and the ability to incorporate them into operations.
· Ability to communicate clearly and effectively on the phone and in person.
· Written communication skills to proofread documents so that they are publication-ready; knowledge of and ability to apply grammatical and punctuation conventions.
· Ability to establish and maintain positive relationships with supervisors, coworkers, elected officials, and the public in order to meet organizational goals and objectives.
· Cultural awareness and sensitivity; ability to work cooperatively, effectively, and fairly with coworkers and residents whose backgrounds may differ from one’s own.
· Verbal communication skills to be able to share information in a clear and concise manner with internal and external customers.
· Customer service skills to be able to serve callers and visitors in an attentive and courteous manner.
· Ability to perform accurate data entry.
· Ability to maintain complete and accurate records.
· Ability to handle multiple priorities and to work within tight time constraints.
· Ability to identify opportunities for process improvement.
· Ability to approach problems in a logical manner and develop and implement solutions.
· Superior organizational skills, including the ability to maintain multiple filing systems, correspondence, confidential documents, reports, and other material.
· Ability to think critically and analytically.
· Ability to work with sensitive information.
· Ability to exhibit exemplary professionalism.
· Integrity and the ability to maintain complete confidentiality.
• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid parental leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass
THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.
INITIAL FILING DATE - The selection process will be held as soon as practical after Friday, February 10, 2023. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.
- APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
- If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or firstname.lastname@example.org.
- The Department of Employee Relations is located at City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.
Click on a link below to apply for this position:
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