Located on the western shore of Lake Michigan, Milwaukee
is an urban hub bursting with energy. Milwaukee provides a casual
sophistication – big city appeal without the big-city hassles. We are
accessible and affordable, and our residents are welcoming. Milwaukee has evolved
through the years, bringing together its unsurpassed old-world charm with a
breathtaking Art Museum, top-flight arts and cultural attractions, professional
sports, lakefront festivals, recreational opportunities and great
The City of Milwaukee is proud to
employ a diverse workforce that is committed to providing exemplary service to
the City's residents. If you have a passion for being part of an inclusive team
of public servants, please consider the following opportunity.
The Water Meter Technician installs,
tests, exchanges, removes, and performs on-site repair of water meters and the
attached electronic transmitting devices in private residences and businesses
throughout the Milwaukee Water Works (MWW) service area.
SERVICE, REPAIR, AND MAINTENANCE:
- Perform water meter exchanges,
installations, and repairs for meters in both homes and businesses.
- Install, repair, and replace the
electronic components of the water meters used in the automated meter
- Disassemble, clean, repair, test, and
certify water meters.
- Assemble, program, and verify the
operation of electronic components of the automated meter reading system.
- Install emergency hose connections.
- Assist the Water Meter Specialist with the
installation, removal, testing, and repair of compound, turbine, mag, and
fire service meters.
- Perform water turn-offs for non-compliance
with repair or access orders.
- Perform service pipe thawing to restore
- Perform inventory control tasks,
including the preparation of meters for use in the field.
- Install and inspect equipment/meters for
hydrant use permits and verify proper permitting.
- Report any water theft to supervisors.
- Respond to and resolve customer
complaints of low water pressure, no water, meter tampering, and meter
- Communicate promptly with office staff,
the Water Control Center, customer service, and supervisors regarding
investigation results, action taken, and other information needed to
determine the next course of action.
- Complete paperwork including work
orders, timesheets, and corrective action notices and submit to supervisors
in a timely manner.
We welcome qualified individuals with disabilities who are interested in
employment and will make reasonable accommodations during the hiring process in
accordance with the Americans with Disabilities Act (ADA) of 1990, as amended
by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
Conditions of Employment
Please be advised that new
employees are required to have received either both doses of the Moderna or
Pfizer or one dose of the Johnson & Johnson vaccine prior to their
employment start date or have an approved religious or medical accommodation
prior to their employment start date. You can find further information relative
to the City’s COVID-19 Vaccination Policy here.
The Water Meter Technician must be willing
and able to do the following:
- Climb ladders, enter confined spaces,
and wear confined space safety equipment.
- Lift, move, or transfer objects weighing
up to 50 lbs.
- Work outdoors in adverse weather
conditions for extended periods of time.
- One year of full-time experience in semi-skilled
maintenance, including the use of hand tools.
Valid Wisconsin driver’s license at time of appointment and
Equivalent combinations of education and experience may be considered.
- Experience performing basic plumbing repairs.
Knowledge, Skills, Abilities & Other Characteristics
- Knowledge of basic plumbing practices,
tools, and supplies.
- Knowledge of precision measuring
equipment and water hydraulics.
- Ability to use basic hand tools to
repair mechanical equipment, including wrenches, wedges, and hammers.
- Ability to disassemble and assemble
piping systems, operate hydrants and lifts, and connect larger hoses for
temporary water service applications.
- Ability to perform work assignments in a
- Ability to navigate the MWW customer
service area, including the cities of Milwaukee, St. Francis, Greenfield,
and Hales Corners.
- Ability to operate a handheld tablet to track
and update work orders in real time.
- Ability to attend training to maintain
skills and knowledge of plumbing systems and codes.
CUSTOMER SERVICE AND
- Verbal communication skills to explain
technical information to co-workers and customers.
- Customer service skills required to
positively interact with customers in their homes.
- Interpersonal skills to effectively
interact with co-workers and work as a productive team member. Ability
to be diplomatic, tactful, and courteous with co-workers, customers, and
the public, including in adverse situations.
- Ability to work cooperatively and fairly
with coworkers and customers whose backgrounds may differ from one’s own.
TIME MANAGEMENT AND JUDGMENT
- Ability to work independently and to
meet or exceed daily scheduled appointments.
- Problem-solving skills to assess
problems in the field and determine the best course of action.
- Spatial awareness when performing field
- Honesty and the ability to use City
The current starting salary
(PR 7DN) is $40,005 annually, and the current resident incentive starting salary
for City of Milwaukee residents is $41,205.
The City of Milwaukee provides a
comprehensive benefit program that includes the following:
- Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Paid Parental Leave
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 11 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For full details of the benefits offered by
the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.
SELECTION PROCESS will be job related and will consist of
one or more of the following: education and experience evaluation;
written, oral or performance tests; or other assessment methods. The
Department of Employee Relations reserves the right to call only the most
qualified candidates to the oral examination. Oral examinations may
include written exercises. Selection process component weights will be
determined by further analysis of the job.
INITIAL FILING DATE: The examination will be held as soon
as practical after the above listed deadline. Receipt of applications may be
discontinued at any time after this date without prior notice. However,
recruitment may continue until the needs of the City have been met. Qualified
applicants will be notified of the date, time, and place of the examination.
Unless otherwise required by law, the City of Milwaukee will not provide
alternative test administration. The applicant is responsible for attending all
phases of the job selection process at the time and place designated by the
City of Milwaukee.
- Applications can be accessed by visiting www.jobapscloud.com/MIL.
- If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or firstname.lastname@example.org.
- The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.
The City of Milwaukee values and encourages diversity and is an equal