Recruitment #2204-4298-001




Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old-world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.


The Community Outreach Liaison will spearhead community outreach efforts for the Department of City Development’s American Rescue Plan Act (ARPA) programs to create a bridge between the community (residents, neighborhood organizations, real estate professionals, lenders, developers, and other community stakeholders) and the City's ARPA programs.

Essential Functions


  • Promote and provide information on ARPA Programs, including representing the City of Milwaukee and the Department of City Development (DCD) at meetings and events.
  • Work with a variety of partners, including DCD, other City departments, political representatives, community-based organizations, businesses, lenders, real estate professionals, foundations, and others to link ARPA programs to other community redevelopment efforts.
  • Maximize resident-based involvement in areas targeted for ARPA activities; solicit feedback and input from residents on ARPA redevelopment efforts; and connect residents to ARPA, ARPA partners, and other City resources to maximize the benefit and impact of ARPA activities.


  • Create and design program materials and newsletters; use web tools and social media to disseminate information on ARPA activities.
  • Prepare and present reports to policy makers, funders, and other stakeholders on the Department of City Development's ARPA activities.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

  • Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s Covid-19 Vaccination Policy here.
  • This position will involve office work and field work, including attending community meetings and other events to represent the ARPA work on behalf of the City.
  • The Community Outreach Liaison may be required to work evenings and weekends in order to represent DCD at outreach events such as home ownership fairs, community meetings, and aldermanic town hall meetings.

Minimum Requirements

  1. Bachelor’s degree in public relations, marketing, community engagement, graphic design, or a similar field from an accredited college or university.
  2. Two years’ experience in community development and engagement, public relations, marketing, public outreach, or graphic design performing other duties related to this position.
  3. Valid driver's license and the availability of a properly-insured personal vehicle for use on the job at the time of appointment and throughout employment. Automobile allowance is provided.

Equivalent combinations of education and experience may be considered

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be sent via email to the Human Resources Officer, Vanessa Armstrong at Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable), and the date completed.

Desirable Qualifications

  • Experience promoting housing programs and working with low-income families.   
  • Spanish or Hmong language proficiency.
  • Familiarity with Milwaukee neighborhoods and their housing conditions and needs.  
  • Experience with Titan or other Content Management Systems (CMS) platform.

Knowledge, Skills, Abilities & Other Characteristics


  • Knowledge of community organizing and leadership development. 
  • Knowledge of public relations and community outreach best practices. 
  • Knowledge and skills in digital and social media marketing, web content development, photography, and graphic design.
  • Advanced proficiency in Microsoft Office and database applications.
  • Ability to read, interpret, and write clear and concise reports.
  • Ability to coordinate initiatives designed to promote DCD programs and services.


  • Ability to establish and maintain effective working relationships with elected officials, department heads and City managers, property owners, and the general public.
  • Ability to work cooperatively and effectively with people from all cultural, educational, and socioeconomic backgrounds to accomplish program goals.
  • Effective written communication skills and creative ability to write correspondence and design newsletters, marketing materials, and flyers to be disseminated to the public.
  • Verbal communication skills to clearly share information regarding ARPA programs via phone or in person.
  • Presentation skills to effectively represent DCD at outreach events, engage with the community, and give presentations to various audiences large and small.


  • Ability to work accurately in a fast-paced environment, perform well under pressure, work effectively on multiple projects simultaneously, and meet deadlines. 
  • Analytical and problem-solving skills to be able to analyze issues and recommend solutions.
  • Ability to exercise sound judgment when making decisions. 
  • Ability to work independently as well as in a team environment.
  • Honesty and integrity to meet professional standards for handling confidential information and politically sensitive issues.

Current Salary

The current salary range (Pay Range 2EX) is $49,643-$64,695 annually, and the resident incentive salary range for City of Milwaukee residents is $51,133-$66,636. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program which includes:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 11 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

  • Screening for this position will be based on an evaluation of each applicant’s education, experience, and professional accomplishments, which should be detailed in a cover letter, resume and transcripts (if applicable).
  • Cover letter, resume, and college transcripts must be sent via email to Human Resources Officer, Vanessa Armstrong at by 11:59 p.m. on May 13, 2022.
  • Please indicate “Community Outreach Liaison” in the subject line of the email.
  • Questions relative to the selection process may be directed to HR Officer Vanessa Armstrong at
  • The City of Milwaukee reserves the right to invite only the most qualified applicants to participate in the selection process. 


  • The selection process will be conducted as soon as practical after May 13, 2022.
  • Receipt of application materials may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.


EEO Code = 204

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.