CLINIC ASSISTANT

Recruitment #2111-2203DC-002

Introduction

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants.   

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Purpose

Under the supervision of the WIC Health Project Coordinator, the Clinic Assistant assigned to the Women, Infants, and Children Special Supplemental Nutrition Program (WIC) provides client and administrative services such as registration, health screening, and food benefit issuance for clients of the WIC Program at various Milwaukee Health Department (MHD) clinics.

Essential Functions

Client Services

  • Set up screening rooms, calibrate equipment, ensure availability of supplies, and maintain quality control and equipment maintenance records.
  • Perform screening tests and procedures, including height and weight measurements and finger stick for hemoglobin and lead.
  • Maintain awareness of signs of child abuse or negligence, and notify appropriate staff when symptoms are observed.
  • Perform client intake and registration activities and disseminate a variety of community referral and service information.

Administrative Services

  • Perform Quality Control tests on Stanbio® & Lead Care II medical diagnostic machines at MHD’s Southside Health Center, Keenan Health Center, and Northwest Health Center.
  • Attend relevant WIC training workshops, and participate on committees.
  • Provide screening practice and procedural training to WIC staff, students, and interns.
  • Participate in WIC clinic team meetings to assist in quality assurance initiatives.
  • Provide clerical services such as data entry and filing to meet the needs of the department.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

  • Individuals who complete an application for general City employment on or after September 1, 2021 and are subsequently appointed to a position must provide proof of being vaccinated against COVID-19 (i.e., received both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine) or have an approved religious or medical accommodation within ten business days of their employment start date.
  • The Clinic Assistant must be willing and able to work early evening hours on assigned days. The current hours of work for this position are as follows: M, TU, W, and F, 8:00 a.m.- 4:30 p.m.; TH, 10:00 a.m. – 6:30 p.m.
  • To meet the needs of the department, the Clinic Assistant may be required to report to WIC clinics at various health center locations, occasionally on short notice.
  • The Clinic Assistant must have the ability to lift and move objects weighing up to 25 pounds.
  • Must wear industry related personal protective equipment (PPE) such as gloves, facemask, or face shield.
  • Must pass a TB skin test annually.
  • May be exposed to infectious agents or toxins while performing the duties of this job.

Minimum Requirements

  1. Valid Nursing Assistant certification OR equivalent coursework and/or work experience in health assessment assistance, including weighing, measuring, and hemoglobin & lead testing.
  2. Valid driver’s license and the availability of a properly insured personal automobile for use on the job at time of appointment and throughout employment. Automobile allowance is provided.  

Equivalent combinations of education and experience may be considered.

NOTE: To receive credit for the Nursing Assistant certification and/or college coursework, a copy of the valid certification and/or transcripts are required and must be received by the application period closing date. Nursing Assistant certification and/or transcripts should be attached to your online application. Applications without the Nursing Assistant certification and/or transcripts attached will be considered incomplete and will be rejected. Transcripts must be legible and include your college or university name, your name, the degree completed (if applicable), and the date completed.

Desirable Qualifications

Ability to provide interpretation in Spanish, Hmong, or another language.

Knowledge, Skills, Abilities & Other Characteristics

Technical

  • Ability to provide client clinic assistance and related administrative functions such as registration, health screening and application assistance for services in a clinical setting.
  • Ability to read and interpret job-related materials.
  • Ability to use job-related medical and diagnostic equipment such as blood lancets, scales and measuring boards.
  • Ability to perform general clerical tasks accurately and efficiently such as filing and record-keeping.
  • Ability to use a computer for data entry and basic word processing.    

Client-Focus, Communication and Interpersonal

  • Ability to provide effective, compassionate customer service to clients in a busy clinic setting, both in-person and on the phone.
  • Effective interpersonal skills and the ability to provide services in a culturally sensitive manner.
  • Ability to work cooperatively, effectively, and fairly with coworkers and residents whose background may differ from one’s own.
  • Ability to build and maintain good working relationships with a multi-cultural and multi-disciplinary staff, the public, and other agencies.
  • Ability to speak effectively to individuals and to groups and teach and train others.
  • Written communication skills in order to accurately document patient information such as case notes, treatment and care plans, and produce written reports and job-related correspondence. 
  • Ability to engage with and maintain good relationships with patients, clients and families.    

Judgement and Responsibility

  • Ability to maintain confidentiality of health related and sensitive information.
  • Ability to work under pressure and handle multiple and changing priorities.
  • Ability to perform work duties with professionalism, honesty, and integrity.
  • Ability to work under pressure and to handle multiple and changing priorities.

Current Salary

THE CURRENT STARTING SALARY (PR 5BN) is $31,200 annually, and the resident incentive starting pay for City of Milwaukee residents is $32,136 annually.  

Benefits:

The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 11 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits.

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations and the Milwaukee Health Department reserve the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.  

INITIAL FILING DATE: The examination will be held as soon as practical after Tuesday, January 4, 2022. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee

Additional Information

  • APPLICATIONS and further information may be accessed by visiting https://www.jobapscloud.com/MIL.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

Conclusion

EEO 501

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.



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