PROGRAMMER ANALYST

Recruitment #2110-0175DC-002

Introduction

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants.  

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Purpose

The Programmer Analyst is responsible for programming changes for the Case Automated Tracking System (CATS), which is the Municipal Court’s proprietary case management information system, and for programming for the public facing website, which interacts with CATS.

Essential Functions

Application Programming and Design         

  • Analyze and design the Municipal Court’s information systems in relation to its business standards, policies and procedures.         
  • Perform application programming, adhering to new or existing operational and formatting standards.        
  • Improve code when possible; execute unit and system testing of new coding prior to implementation.         
  • Integrate components with third-party systems; troubleshoot and resolve any problems.         
  • Create technical documentation for reference and support.

System Analysis         

  • Conduct system and business analyses.         
  • Lead meetings and discussions with users and managers to define their needs and requirements.         
  • Make recommendations, establish deliverables and set timelines; collaborate with stakeholders in the development process.

Design Development         

  • Develop design, functional and technical specification documents that describe a proposed system modification, define the programming changes required and translate those changes to the additions and modifications to the database and application.         
  • Manage all stages of the system development lifecycle, including planning, design, deployment, ongoing system maintenance and evaluation of user feedback.         
  • Provide oversight of the design, functional and technical specification processes, programming, and the coordination of testing, implementation and documentation of changes.  

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

  • Individuals who complete an application for general City employment on or after September 1, 2021 and are subsequently appointed to a position must provide proof of being vaccinated against COVID-19 (i.e., received both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine) or have an approved religious or medical accommodation within ten business days of their employment start date.
  • Be available beyond standard business hours in the event of a job-related emergency.

Minimum Requirements

  1. Bachelor’s degree in computer science, software engineering, information technology, information systems management or a closely related field from an accredited college or university.      
  2. Two years of full-time professional programmer experience.

 Equivalent combinations of education and experience may be considered. For example, an Associate’s degree in a computer science, software engineering, information technology, information system management or related plus three years of full-time profession programmer experience is equivalent; Or, proof of successful completion of a programming boot-camp; plus three years of full-time profession programmer experience may be deemed equivalent.  

IMPORTANT NOTE: To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected.  Your transcript must be legible and include the following information:  the university or college name, your name, the degree completed (if applicable) and the date the degree was completed.  Student copies are acceptable.

Desirable Qualifications

  • Experience with rapid application development on the MAGIC or Visual Studio Platform.         
  • Experience using .Net, C#, HTML, JavaScript, and CSS components for website development.        
  • Experience supporting Microsoft SQL or Oracle database administration.         
  • Experience using SOAP interfaces, XML schemas, sFTP/FTP, and PDF Tools.         
  • Knowledge of Agile methodology.         
  • Experience with Relational Database design.         
  • Ability to deliver quality user experience (UX) of user interface (UI) solutions for front end development.

Knowledge, Skills, Abilities & Other Characteristics

Technical Knowledge          

  • Knowledge of Local Area Networks (LANs) and Wide Area Networks (WANs).         
  • Skill in identifying, troubleshooting, and resolving software problems.         
  • Knowledge of programming standards and best practices.         
  • Ability to develop and run reports.        
  • Knowledge of web-based applications.         
  • Knowledge of Windows Servers and IIS.         
  • Ability to read and interpret technical, job-related documents.

Communication Skills                

  • Written communication skills to be able to produce clear and concise documentation, reports and correspondence.       
  • Ability to lead collaborative meetings.         
  • Verbal communication skills to be able to convey technical information to both technical and non-technical end-users.        
  • Training skills to be able to provide end-user support to individuals of all ability levels.  

Interpersonal and Customer Service Skills              

  • Ability to use tact and diplomacy when interacting with the public, elected officials, and employees of the City.        
  • Ability to work cooperatively, effectively, and fairly with coworkers and citizens whose backgrounds may differ from one's own.  

Critical Thinking and Planning Skills                 

  • Ability to effectively consider all aspects of the user experience and user interface.         
  • Analytical and problem-solving skills to be able to identify, troubleshoot, and resolve software problems.           
  • Ability to analyze work in progress to correct errors and redirect efforts.         
  • Ability to work well under stress and within competing deadlines.         
  • Decision-making skills and sound judgment to aid in choosing appropriate courses of action.         
  • Organizational skills to be able to plan and accomplish work, manage multiple assignments, and meet deadlines.         
  • Ability to represent the department with professionalism, honesty, and integrity.        
  • Highly motivated, self-directed and well organized.         
  • Honesty and the ability to safeguard all departmental digital assets.         
  • Ability to perform work in a safe manner with situational awareness.

Current Salary

The current salary range (2GN) is $56,767-$72,063 annually, and the resident incentive salary range for City of Milwaukee residents is $58,470-$74,225 annually. Appointment above the minimum may be possible based upon level of experience and other qualifications and is subject to approval.   

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan         
  • 457 Deferred Compensation Plan         
  • Health and Dental Insurance        
  • Voluntary Vision Insurance         
  • Comprehensive Wellness Program         
  • Onsite Clinic Services         
  • Onsite Employee Assistance Program         
  • Alternative Work Schedules         
  • Long Term Disability Insurance         
  • Group Life Insurance         
  • Tuition Benefits         
  • Paid Vacation         
  • 11 Paid Holidays         
  • Paid Sick Leave and Other Paid Leaves         
  • Flexible Spending Arrangement         
  • Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods.  The Department of Employee Relations reserves the right to call only the most qualified candidates to oral, performance tests or personal interviews. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.  

INITIAL FILING DATE - The examination will be held as soon as practical after Monday, November 1, 2021. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL    
  • Applications and transcripts should be submitted no later than the deadline listed above.         
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.  

Conclusion

EEO = 203

“The City of Milwaukee values and encourages diversity and is an equal opportunity employer.”