MANAGEMENT TRAINEE

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

 Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

There are four openings for the position of Management Trainee; successful candidates will be placed in an appointment that will last up to 12 months in one of the following departments: the Department of Neighborhood Services (DNS), the Milwaukee Police Department (MPD), the Department of Public Works (DPW) -Administrative Services and DPW – Infrastructure.

Department of Neighborhood Services (DNS)  

The DNS Management Trainee will work on both process improvement and human resources projects by implementing the electronic plan review process at the Development Center, streamlining reports to evaluate inspector and section performance, updating the DNS Employee handbook and developing onboarding procedures.

Milwaukee Police Department (MPD)-Open Records (ORS)

The MPD Management Trainee will create detailed weekly reports relative to workflow trends of the ORS Section and serve as a liaison between the ORS and the MPD Records Management Section (RMS).

Department of Public Works (DPW) – Administrative Services

The DPW-Administrative Services Management Trainee will provide support for various human resources and safety-related functions by investigating complaints, managing cases and responding to inquiries. 

Department. of Public Works (DPW) Infrastructure

The DPW – Infrastructure Management Trainee will track and assess human resources data, create initiatives and training for equity and inclusion, perform research for classification studies and provide onboarding and offboarding support.

While appointments to Management Trainee are limited to up to one year, transfer/promotional opportunities to positions within the City of Milwaukee agencies may be available prior to completion of the trainee period.

Analysis         

• Manage resources and processes to effectively and efficiently ensure the timely completion of assigned duties.
• Use computer applications to generate reports, analyze and store data, and to compose written material.
• Assist in solving problems by employing various types of analysis through critical thinking and proficient use of information.        
• Employ mathematical and statistical reasoning to solve practical problems and to complete job tasks.     
• Read and interpret technical material, rules and regulations, and policies to determine core subjects and ideas.         
• Use creativity to develop new processes where current processes are ineffective or inefficient.

Customer Service        

• Communicate verbally and in writing to internal and external customers to determine and meet their needs.         
• Develop open and effective lines of communication with co-workers and supervisors to ensure that project and program goals are met.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1. Bachelor’s degree in, public administration, forensics, business administration, criminal justice, human resources or a related field from an accredited college or university within the past two years (at time of application).

Note 1: Students in their final year of college (at time of application) may participate in the selection process, but are not eligible for appointment until they have completed their degree.

Note 2: To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.

Technical       

• Ability to analyze and summarize data and trends.         
• Knowledge of basic computer software applications to facilitate work processes (e.g. word processing, spreadsheet, and presentation software).        
• Ability to learn and become skilled at using enterprise software.         
• Knowledge of basic mathematical and statistical principles.         
• Skill in reading and interpreting a variety of technical written materials.        
• Ability to proofread documents for accuracy and for grammar, punctuation and spelling.        
• Ability to review and analyze data and apply the results to reach accurate conclusions.

Time Management/Judgment         

• Ability to plan and organize work.         
• Ability to meet established timelines.         
• Ability to maintain the quality of work through careful attention to detail.         
• Ability to meet outcomes by assessing the facts, risks and rewards, goals, and outcomes.         
• Ability to approach problems in a logical manner and develop and implement solutions an evaluate outcomes.

Communication and Interpersonal Skills        

• Ability to present information in a clear and concise manner, verbally and in writing, to accurately express facts, data, and statistics.        
• Ability to establish and maintain positive relationships with supervisors, co-workers, and the public in order to meet organizational goals and objectives.         
• Cultural awareness and sensitivity; ability to work cooperatively, effectively, and fairly with co-workers and citizens whose backgrounds may differ from one’s own.         
• Professionalism, honesty, integrity, and the ability to maintain confidentiality.

The current salary (PG 2EX) is $48,670 and the resident incentive salary range for City of Milwaukee residents is $50,130.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan        
• 457 Deferred Compensation Plan         
• Health and Dental Insurance         
• Comprehensive Wellness Program         
• Onsite Clinic Services        
• Onsite Employee Assistance Program         
• Alternative Work Schedules      
• Long Term Disability Insurance         
• Group Life Insurance         
• Tuition Benefits        
• Paid Vacation         
• 11 Paid Holidays         
• Paid Sick Leave and other pain         
• Flexible Spending Arrangement         
• Commuter Value Pass         

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

Note: Management Trainees are not eligible to participate in the employees’ retirement system.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods.  The Department of Employee Relations reserves the right to call only the most qualified candidates to oral exams, performance tests or personal interviews. Information from the selection process will be used to make a hiring decision.

INITIAL FLING DATE- The examination will be held as soon as practical after Tuesday, August 24, 2021. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

APPLICATION and further information may be accessed by visiting www.jobaps.com/MIL.

• Applications and transcripts should be submitted no later than the deadline listed above.         
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.         
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

EEO 204

Appointment to a Management Trainee assignment is limited to one year of service. The eligible list resulting from this examination may be used to fill similar City of Milwaukee positions.

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.