PROGRAM ASSISTANT II

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY **

The Program Assistant II (PAII) provides administrative and project support to the Human Resources function within the Department of Neighborhood Services (DNS).

• Provide general administrative support for the DNS Human Resources (HR) team, including running or designing reports, gathering information, scheduling interviews and meetings, working on HR projects, and answering routine employee questions.
• Assist with managing confidential personnel records, including interview files, personnel files, and investigatory records.
• Research and analyze data as requested by the DNS Personnel Officer to assist with special reports and projects.
• Assist with payroll by auditing timecards, reviewing supporting documentation, and making entries in the PeopleSoft Human Capital Management (HCM) system.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

** The Program Assistant II is considered essential staff during the current public health emergency. **

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position.
2. Four years of administrative support experience performing duties related to the position.

Equivalent combinations of education and experience may be considered. For example, a closely related bachelor’s degree with a major such as human resources, industrial psychology, or business or public administration from an accredited college or university may be considered equivalent.

IMPORTANT NOTE: To be given credit for college coursework, college transcripts are required, which must be received by the application period closing date. Transcripts should be attached to the online application or sent as an attachment to staffinginfo@milwaukee.gov (include the job title in the subject line). Applications without transcripts attached may be considered incomplete and may be rejected. Unofficial copies are acceptable; however, the transcripts must be legible and include the school name, applicant name, degree completed (if applicable), and date completed.

• Experience using the PeopleSoft Human Capital Management (HCM) system.

Technical

• Knowledge of administrative support best practices.
• Ability to read and interpret job-related documents such as instructions, policies and procedures, and reports.
• Knowledge of the English language, including proper sentence structure, grammar, and punctuation.
• Written communication skills to be able to proofread documents and produce clear and concise business correspondence.
• Proficiency using Microsoft Office to produce documents and reports.
• Ability to learn and use the PeopleSoft Human Capital Management (HCM) system.
• Ability to perform accurate data entry.
• Ability to learn complex payroll and personnel procedures.
• Knowledge of mathematics; ability to make accurate calculations to execute various functions such as payroll processing.
• Familiarity with office equipment, including telephones, computers, copiers and fax machines.

Customer Service, Interpersonal, and Teamwork

• Customer service skills to be able to answer routine HR questions and work politely with internal and external customers such as City employees, job applicants, and the general public.
• Interpersonal skills; ability to build and maintain effective working relationships with managers and coworkers.
• Ability to work cooperatively in a team-oriented environment with people whose backgrounds may differ from one’s own.

Organizational and Professionalism

• Organizational skills to be able to maintain accurate records.
• Time management skills to be able to complete assignments in a timely manner.
• Ability to solve problems satisfactorily and exercise sound judgment.
• Attention to detail.
• Honesty and integrity, discretion, and the ability to maintain confidentiality regarding all personnel matters.

The current annual starting salary (Pay Range 5FN) is $42,539, and the current resident incentive starting salary for City of Milwaukee residents is $43,815. Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods. The Department of Neighborhood Services reserves the right to call only the most qualified candidates to oral exams, performance tests, or personal interviews. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information can be accessed by visiting, www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO 501
The City of Milwaukee values and encourages diversity and is an equal opportunity employer.