COMMUNITY OUTREACH SPECIALIST

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Community Outreach Specialist, assigned to the Strong Baby/Title V program, is responsible for planning, promoting, coordinating and analyzing group and community public health interventions in order to decrease infant mortality and increase healthy birth outcomes.

Public Health Education

• Maintain current knowledge of perinatal depression screening methods, best practices and recommendations related to perinatal mental health.
• Provide technical assistance in order to identify, develop and evaluate educational methods and program materials that are appropriate for each target audience.
• Provide accurate health teaching regarding the causes and prevention of perinatal depression.       
• Coordinate Milwaukee Health Department (MHD) perinatal mental health assessment and management activities, including the development of screening tools and the utilization of related MHD programs and educational outreach to community partners.

Coordination and Training

• Respond to, coordinate and fulfill community requests for programmatic information, presentations, and participation at events.
• Implement pre-identified, evidence-based programmatic guidelines and protocols within the community in a culturally competent manner.
• Lead educational meetings, attend and present at events related to the work and those that may target low income, underinsured and marginalized residents and their families.

Community Outreach, Collaboration and Program Promotion

• Cultivate and maintain community partners with a special focus on entities that serve individuals at highest risk for poor health outcomes.
• Actively seek presentation sites for health education such as childcare and health care service settings, public and private schools, community centers, parenting programs, housing programs and other relevant organizations.
• Design activities to recruit individuals and organizations into MHD prevention and health promotion opportunities.
• Oversee systems to document efforts, client participation, referrals, and follow-up.
• Introduce best practices, pilot activities, and adopt innovative approaches to recruiting and maintaining a group of community stakeholders.
• Participate in relevant Maternal/Child Health (MCH) Learning Communities, advisory meetings and health coalitions.
• Assist in establishing diverse and non-traditional locations to strengthen and increase programmatic reach.
• Assist in the creation and distribution of program marketing materials including flyers, fact sheets, program information, reports, and a programmatic newsletter to targeted audiences.
• Conduct site visitation in order to establish relationships and build rapport with site staff and to provide education, technical assistance and capacity building activities that enhance ongoing programmatic implementation.

Data Collection and Reporting

• Participate in data collection, program evaluation, and event tracking for departmental, program and contract reporting.
• Coordinate data collection and maintain a database that demonstrates integration with agencies, community leaders/organizers, departmental managers and schools.
• Provide and present data relative to those in need of services, such as targeted zip codes, day care centers, faith-based organizations, maternal/child health programs, community-based organizations, food pantries, health fairs and community events.
• Pursue quality assurance and improvement on a continuous basis. 

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• The current work schedule is 8:00 a.m.-4:45 p.m.; however, scheduling flexibility is required to meet the needs of the department, including occasional evenings and weekends.
• Must be willing to carry a mobile device for business purposes.
• Must work outside standard business hours to respond to public health emergencies.
• Based upon each department’s responses to the COVID-19 pandemic and the needs of each department, employees may be expected to work from home intermittently or continuously.

1. Bachelor’s degree in public health education, social work, nursing, community health, or a related field from an accredited college or university.
2. Two years of experience conducting training, community outreach, or teaching related to public health.
3. Valid Driver’s License at the time of appointment and throughout employment and the availability of a properly-insured vehicle for use on the job (automobile allowance provided).

Equivalent combinations of education and experience may also be considered.

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed

• Experience working with maternal/child health initiatives.
• Ability to read, write, and speak Spanish or Hmong.

• Knowledge of public health promotion, including community outreach programs that target maternal/child health, specifically perinatal health and healthy birth outcomes.  
• Knowledge of the social determinants of health and how they impact maternal/child health promotion programs and goals.
• Ability to develop strong and lasting community partnerships.
• Ability to learn current trends and best practices in community health, specifically parenting, perinatal and mental health advocacy and maternal/child health promotion initiatives.
• Interpersonal skills, including the ability to establish and maintain effective working relationships in a multi-cultural, multi-disciplinary environment.
• Ability to read and interpret work-related documents.
• Problem-solving and decision-making skills.
• Ability to identify and build relationships with community organizations and agencies related to the program.
• Ability to provide services in a culturally sensitive manner.
• Ability to communicate verbally with culturally diverse individuals at all levels within and outside the organization.
• Ability to work cooperatively and effectively with coworkers and citizens whose backgrounds may differ from one’s own.
• Ability to cope with sensitive and emotional situations.
• Ability to conduct interviews and home visits in a compassionate, tactful manner.
• Basic computer skills in order to use Microsoft Office Suite and the ability to learn database, project management, spreadsheet software applications and case management information system.
• Presentation and training skills for the purpose of providing program promotion and outreach.
• Ability to organize assignments and manage time to complete tasks based on departmental deadlines.
• Commitment to serve the public honestly and with sensitivity.
• Ability to remain professional at all times.
• Honesty, integrity and the ability to maintain confidentiality.

The current salary range (2EN) is $53,044-$63,426 annually, and the resident incentive salary range for City of Milwaukee residents is $54,635-$65,329.  Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance 
• Comprehensive Wellness Program  
• Onsite Clinic Services
• Onsite Employee Assistance Program 
• Alternative Work Schedules    
• Long Term Disability Insurance 
• Group Life Insurance  
• Tuition Benefits    
• Paid Vacation
• 11 Paid Holidays 
• Paid Sick Leave and other paid leaves 
• Flexible Spending Arrangement     
• Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Thursday, January 14, 2021. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting, http://city.milwaukee.gov/jobs.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.