COMMUNITY OUTREACH SPECIALIST

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY**

The Community Outreach Specialist assigned to the Direct Assistance to Dads (DAD) program is responsible for outreach, engagement, recruitment, and enrollment of expectant and parenting fathers into the Healthy Start Program (HSP) and other Milwaukee Health Department (MHD) programming. The Community Outreach Specialist will liaison between enrolled program participants, the HSP and other MHD programs in order to provide group activities, assessments, resource guidance and best-fit program coordination to ensure the goals of decreasing infant mortality, increasing healthy birth outcomes and optimizing fatherhood involvement in their partner’s and children’s lives.

Home Visits/Case Management

• Develop and maintain supportive and trusting relationships with fathers in the targeted zip code area to assure optimal health and wellbeing of fathers and their families.
• Provide home visits and phone-based consultation based upon each family’s need to connect to pertinent resource and programming as prescribed by Healthy Start protocols.
• Provide 24/7 DAD and other relevant fatherhood curriculum as part of home visits.
• Act as an advocate for fathers regarding resources from governmental, community and private agencies.
• Develop and implement initial case management and care plans for resolution of assessed client and family needs; identify and make referrals for other resources and services.
• Document case management and care plans on database platforms as required by MHD and Health Start.

Case Collaboration

• Function as a member of a multidisciplinary, multi-program team, working in collaboration with public health nurses, social workers and community health workers.
• Provide case consultation and joint home visits with partners in the MHD Community Health Division, including Empowering Families of Milwaukee (EFM) and Parents Nurturing and Caring for their Children (PNCC).
• Encourage fathers to be involved with partners enrolled in other programs.
• Attend relevant program meetings, training sessions and community meetings.
• Participate in ongoing training, data collection, program evaluation and preparation of reports pertinent to program objectives.

Community Outreach

• Conduct outreach in the targeted community to engage and enroll expectant and parenting fathers and provide referrals to appropriate programs depending upon age eligibility requirements.
• Conduct groups for fathers and community training related to fatherhood.
• Provide outreach on topics including positive relationship-building skills, adoption of healthy behaviors, access to preventative health care and promotion of services available through Healthy Start and the MHD.
• Attend appropriate fatherhood-related community meetings, events and initiatives.
• Collaborate with Impact 2-1-1 to establish and maintain resources for fathers in the community.
• Establish and maintain relationships with area fatherhood programs and other community-based organizations that serve fathers and their children.
• Assist in establishing diverse and non-traditional locations to strengthen and increase programmatic reach.

Data Collection and Reporting

• Participate in data collection, program evaluation, and events tracking as required for departmental, program and contract reporting.
• Coordinate data collection and maintain a database that demonstrates integration with agencies, community leaders and organizers, departmental managers and schools. 
• Provide and present data relative to those in need of services, such as targeted zip codes, day care centers, faith-based organizations, fatherhood programs, community-based organizations, food pantries, health fairs and community events.
• Pursue quality assurance and improvement on a continual basis.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• The current work schedule is 8:00 a.m.-4:45 p.m.; however, scheduling flexibility is required to meet the needs of the department.
• Willingness to carry a mobile device for business purposes.

1. Bachelor’s degree in public health education, social work, nursing, community health, or related field from an accredited college or university.
2. Two years of experience conducting training, community outreach, or health-related teaching.
3. Valid Driver’s License at the time of appointment and throughout employment and the availability of a properly-insured vehicle for use on the job (automobile allowance provided).

Equivalent combinations of education and experience may also be considered.

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed

• Experience working with fatherhood initiatives.
• Ability to read, write, and speak Spanish or Hmong.

• Knowledge of public health, including community home visiting programs and case management principles.
• Knowledge of the social determinates of health and how they impact working with fatherhood programs and goals.
• Knowledge of community partnership development.
• Ability to learn current trends and best practices in community health, specifically parenting and fatherhood initiatives.
• Interpersonal skills: ability to establish and maintain effective working relationships in a multi-cultural, multi-disciplinary environment.
• Ability to read and interpret work-related documents.
• Problem-solving and decision-making skills.
• Ability to identify and build relationships with community organizations and agencies related to the program.
• Ability to provide services in a culturally sensitive manner.
• Ability to communicate verbally with culturally diverse individuals at all levels within and outside the organization.
• Ability to work cooperatively and effectively with coworkers and citizens whose backgrounds may differ from one’s own.
• Ability to cope with sensitive and emotional situations.
• Ability to conduct interviews and home visits in a compassionate, tactful manner.
• Basic computer skills in order to use Microsoft Office Suite and the ability to learn database, project management, spreadsheet software applications and case management information system.
• Presentation and training skills for the purpose of providing program promotion and outreach.
• Ability to organize assignments and manage time to complete tasks based on departmental deadlines.
• Commitment to serve the public honestly and with sensitivity.
• Ability to remain professional at all times.
• Honesty, integrity and the ability to maintain confidentiality.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods. The Department of Employee Relations and Milwaukee Health Department reserve the right to call only the most qualified candidates to oral, performance tests or personal interviews. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information may be accessed by visiting, http://city.milwaukee.gov/jobs.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.