|Requesting Department||COMMON COUNCIL - CITY CLERK|
|Open Date||5/9/2019 3:45:00 PM|
|Filing Deadline||6/20/2019 11:59:00 PM|
|HR Analyst||Deidre Steward|
Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.
- Respond to public or internal complaints relating to the operations and programs within the City of Milwaukee. Maintain records of these complaints as well as the responses made.
- Prepare regular reports to the Common Council of complaints received as well as the responses made to them.
- Recommend possible avenues for Common Council investigation of City operations and programs including, but not limited to, investigations making use of the Common Council’s statutory subpoena authority.
- Establish a working relationship and maintain regular contact with stakeholders.
- In consultation and collaboration with the Office of the Comptroller, prepare and report on audits of operations and programs within the City of Milwaukee some resulting from complaints and others on the Inspector General’s own initiative.
Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
- Bachelor’s degree in accounting, business management, public administration, finance, economics, criminal justice, or closely related field from an accredited college or university.
- Three years of related experience investigating claims and/or performing audits of processes, procedures, outcomes and/or other operations.
Equivalent combinations of education and experience may also be considered.
IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.
- Master’s degree in a closely related field from an accredited college or university.
- CPA Certification.
Knowledges, Skills, Abilities & Other Characteristics
- Knowledge of best practices in process and data management.
- Knowledge of data analysis and interpretation.
- Ability to collaborate with personnel from the Auditing Division of the Comptroller’s Office and create a long term vision of what the Inspector General functions need to be in relation with the Council’s overall agenda.
- Ability to apply practical solutions to resolve complex public or internal complaints.
- An understanding of the issues facing the City of Milwaukee and other urban cities and how those issues are impacted by City operations.
- Ability to read and interpret complex documents such as laws, policies, and technical publications.
- Critical thinking and planning skills.
- Ability to work effectively under pressure while handling multiple tasks.
- Ability to work effectively in a diverse, collaborative, team-oriented environment.
- Written communication skills to develop business correspondence, document investigations, respond to complaints and create reports.
- Interpersonal skills to maintain effective, positive relationships with colleagues, department heads and other city officials.
- Verbal communication skills to effectively respond to questions and concerns received from City employees and contractors.
- Ability to utilize computer software, including databases and Microsoft Office Suite, such as Word, Excel and Outlook.
- Ability to thoughtfully facilitate, mediate, and resolve complex and sensitive issues brought forth by concerned individuals.
- Ability to maintain complete confidentiality; demonstrate honest, ethical behavior; and use sound judgment.
The current salary range (Pay Range 2IX) for City of Milwaukee residents is $58,462-$81,844 annually, and the non-resident salary range is $57,028-$79,836. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.
The City of Milwaukee provides a comprehensive benefit program that includes the following:
- Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 11 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits2019.
THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.
INITIAL FILING DATE - The examination will be held as soon as practical after Thursday, May 30, 2019. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.
- APPLICATIONS and further information may be accessed by visiting, http://city.milwaukee.gov/jobs.
- If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or firstname.lastname@example.org.
- The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202
The City of Milwaukee values and encourages diversity and is an equal opportunity employer.