COMPTROLLER NETWORK ANALYST

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

Under the direction of the Functional Applications Manager, the Comptroller Network Analyst purchases, configures, and maintains computers, applications, related hardware, inventory, licenses, and warranties.

• Investigate, diagnose, and resolve network, computer software and hardware issues.
• Install, configure, and maintain computer hardware, software, systems, printers and scanners.
• Identify, troubleshoot, test and resolve network connection issues and other IT problems and provide training and documentation to users.
• Set up and maintain security for Comptroller’s subnetwork and resolve password problems.
• Assess needs, determine requirements, solicit quotes, and perform purchasing activities for PCs, printers, software and related equipment.
• Manage service contracts with outside vendors and schedule maintenance.
• Maintain records of warranties and software licenses.
• Research and test new procedures, systems, and applications and make recommendations based on test results.
• Assist users with report writing and PeopleSoft functionality, including query.
• Manage the equipment budget and maintain equipment inventory and supplies.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Must be able to properly lift and move computer equipment weighing up to 50 lbs. alone.

1. Bachelor’s degree in computer science, information technology, or a closely related field from an accredited college or university.
2. Two years of experience in an IT user support environment performing duties closely related to this position.

Equivalent combinations of education and experience may also be considered.

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.

• Knowledge and familiarity with Microsoft network communications.
• Knowledge and familiarity with Windows 7/10 and Microsoft Office Suite.
• Ability to support HP and similar PCL5/6 network printers.
• Ability to read and interpret work-related documents.
• Ability to understand and follow instructions, both written and verbal.
• Ability to clearly communicate technical information in an understandable way to both technical and non-technical staff.
• Written communication skills, including the ability to accurately and consistently record information.
• Interpersonal skills to develop and maintain effective working relationships with employees, managers, City departments, and vendors.
• Ability to work independently and prioritize responsibilities to ensure work is accomplished by project deadlines.
• Ability to work cooperatively and effectively with coworkers and citizens whose backgrounds may differ from one’s own.
• Ability to work in a team oriented, collaborative environment.
• Ability to remain professional at all times.
• Honesty and integrity.

The current salary range (Pay Range 2GX) for City of Milwaukee residents is $51,469-$72,063 annually, and the non-resident salary range is $50,206-$70,295.  Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 11 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits2018

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Friday, July 6, 2018. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

APPLICATION PROCEDURE:

• APPLICATIONS  and further information may be accessed by visiting, www.jobaps.com/MIL.  
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

EEO 203

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.