HUMAN RESOURCES REPRESENTATIVE

Recruitment #2308-4772-003

Introduction

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY. **

Purpose

Under the direction of the Water Works Human Resources Administrator, the Human Resources Representative, provides a wide range of professional human resources services relating to workforce development, hiring, training and development, staff retention and employee separations for the Milwaukee Water Works (MWW).

Essential Functions

Recruitment and Hiring

  • Prepare and update job descriptions.
  • Prepare and/or review job announcement bulletins.
  • Assist with diversity recruitment initiatives.
  • Coordinate and attend hiring events, including job fairs at various locations throughout the City.
  • Monitor job requisitions, promotion and transfer requests and reclassification requests.
  • Serve as a liaison between hiring managers and Department of Employee Relations (DER) during recruitment.
  • Complete matrix placements and compile supporting documentation for DER review.
  • Conduct general new employee orientation sessions in conjunction with specific orientation provided by the Section.
  • Notify candidates who are not extended job offers following the interview process.

Training and Development

  • Develop and maintain a comprehensive training database for all MWW positions.
  • Work with hiring managers and new employees to establish initial training goals and agenda.
  • Coordinate and schedule training sessions for Sections.
  • Monitor successful completion of required and elective training, including safety and other training required on a recurring basis.
  • Identify additional training opportunities and resources that may be appropriate for MWW employees.

Employee Assistance

  • Provide information and resources to employees with issues related to employment.
  • Assist hiring managers and supervisors with issues related to City Service Commission (CSC) Rules, City policies and procedures, DPW and MWW work rules, forms and employment law.
  • Workforce Planning
  • Assist with conducting stay and exit interviews and analyzing the resulting data and information.
  • Analyze turnover, contract worker usage, overtime and sick time usage to develop comprehensive plans to address worker shortages.
  • Maintain a roster of departmental positions, including tracking vacant positions, reviewing changes to the positions ordinance and assist with updating the annual position budget document.
  • Create and maintain guides and standard operating procedures for personnel-related processes.
  • Produce staff reports and gather employee and job data for annual reports, benchmarking surveys and upon request.

Employee Leave and Accommodations

  • Communicate policy and procedural updates to managers regarding the Family and Medical Leave Act (FMLA), Americans with Disability Act as Amended (ADAAA) accommodations and other types of leave.
  • Process Request for Leave under FMLA forms.
  • Monitor injury and worker’s compensation absences, following up with regard to medical updates and anticipated return to work dates.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Minimum Requirements

  1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.
  2. Bachelor’s degree in human resources management, industrial relations, psychology, business administration, public administration or a related field from an accredited college or university.
  3. Three years of progressively responsible human resources experience, including screening and interviewing candidates, applying employment laws and regulations, administering leave programs, providing training and development, performing data analysis and writing related reports.
  4. Valid driver’s license at the time of appointment and throughout employment.  

Equivalent combinations of education and professional experience will be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Desirable Qualifications

  • Master’s degree in industrial relations, organizational or educational psychology, human resources management, business administration, public administration, or a closely related field from an accredited college or university.
  • Public sector human resources experience.

Knowledge, Skills, Abilities & Other Characteristics

Technical     

  • General knowledge of the principles and practices of human resource administration.
  • Ability to learn and apply job analysis methods and to perform related research.
  • Ability to perform accurate data entry and mathematical calculations relating to pay and budget.
  • Ability to read, understand, interpret and apply job-related materials such as laws, civil service rules and policies.
  • Ability to develop and execute recruitment plans and strategies.
  • Ability to analyze data/metrics and identify trends.
  • Knowledge of all grammatical and punctuation conventions.
  • Ability to learn and effectively utilize the applicant tracking and employee data systems, such as JobAps and PeopleSoft Human Capital Management (HCM) to produce reports and retrieve data.
  • Proficiency using standard computer programs such as Microsoft Word, Excel and PowerPoint.

Judgment, Organizational, Analytical          

  • Ability to set challenging goals, focus effort on the goals and meet or exceed them.
  • Ability to foster teamwork and desire to work cooperatively with others on a team.
  • Ability to analyze and solve problems by finding the solution that best meets the needs of MWW and its employees.
  • Ability to use sound judgment when making decisions.
  • Ability to organize assignments and manage time to complete tasks based on departmental deadlines and in the face of high workloads, competing demands and multiple priorities.
  • Ability to protect the confidentiality of human resources information.
  • Ability to remain professional at all times, and demonstrate honesty and integrity in the performance of one’s duties.
  • Commitment to professional development and staying abreast of best practices in human resources management.

Communication and Interpersonal       

  • Written communication skills to develop business correspondence, document investigations, create reports, and draft and edit policies and procedures.       
  • Ability to develop and maintain positive working relationships.        
  • Verbal communication skills to explain complex subjects and circumstances to others who have different degrees of familiarity and understanding of the concepts.
  • Ability to use tact and diplomacy when interacting with the public, elected officials, and City employees.   
  • Appreciation for and commitment to diversity in hiring; exemplary cultural sensitivity.
  • Ability to work cooperatively and effectively with individuals whose backgrounds may differ from one’s own.
  • Ability to gain others’ support for ideas, proposals, projects and solutions.
  • Skill in identifying information needed to clarify a situation, seeking the information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.   

Current Salary

The current salary range (PR 2KX) is $76,030-$96,768 annually, and the resident incentive salary for City of Milwaukee residents is $78,311-$99,671 annually. Appointment will be made in accordance with the City of Milwaukee Salary Ordinance.

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Department of Employee Relations and the Common Council-City Clerk reserve the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

Additional Information

  • APPLICATIONS and further information can be accessed by visiting www.jobaps.com/MIL.
  • Applications should be submitted no later than the deadline listed above.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

Conclusion

EEO=208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.