FACILITIES SUPERVISOR

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides casual sophistication—big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old-world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Under the direction of the Facilities Manager, the Facilities Supervisor directs the custodial and maintenance personnel and the mechanical operations of the Milwaukee Public Library (MPL) system, including the historic landmark Central Library and 12 other facilities.

Supervision

• Plan, assign, and prioritize work schedules for routine, emergency, and preventative maintenance repairs of all MPL buildings, grounds, and equipment.
• Foster an environment that fosters exemplary customer service.
• Implement performance management principles; participate in staff recruitment and selection processes.
• Counsel unit staff on the provision of high-quality service.
• Prepare reports and budget requests and assist in maintaining records of supplies and equipment used by MPL Facilities and Fleet Services.

Maintenance and Contractor Coordination

• Oversee the operation of building automation and security systems, including the contracts for these systems.
• Coordinate routine maintenance with contractors, including electrical, carpentry, painting, and masonry.
• Obtain estimates for emergency and routine maintenance.
• Monitor contracted projects from inception through completion; verify completed assignments to ensure that quality work is being performed and invoicing is accurate and timely.
• Conduct or schedule periodic inspections of the physical condition and operating efficiency of mechanical equipment.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Facilities Supervisor must be willing and able to do the following:

• Be on call 24/7 during emergencies such as equipment failure, theft or vandalism, fire, water detection, and weather damage.
• Exert up to 50 pounds of force occasionally and 10-20 pounds frequently to move objects.
• Perform medium physical work that includes standing, walking, climbing, crouching, kneeling and making repetitive motions.
• Withstand variable environmental conditions (temperature changes and exposure to dust), both outdoors and indoors (including loading docks and garages).
• Travel frequently to MPL buildings and other remote work locations.
• The Facilities Supervisor is required to file a statement of economic interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.

1. Associate degree in construction technology, architectural studies, engineering, facilities management, heating, ventilation, and air conditioning (HVAC) or a closely related field from an accredited college.
2. Four years of experience in project management and/or building and grounds maintenance, including two years working in a lead worker or project oversight capacity.
3. Valid driver’s license at time of appointment and throughout employment and availability of an insured personal vehicle for use at work. (Private automobile allowance may be paid pursuant to Section 350-183 of the Milwaukee Code).

Equivalent combinations of training and experience may also be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Bachelor’s degree in facilities, construction, technology management, mechanical engineering, architecture or a related field from an accredited college or university.
• Experience in a building trade such as HVAC, carpenter, electrician, or plumber.

TECHNICAL

• Knowledge of best practices in the maintenance and repair of buildings, from historic to modern.
• Knowledge (general) of building trades, including HVAC, electrical, lighting and motors, plumbing, soundproofing, painting, carpentry, roofing, masonry, asbestos removal, and fire protection systems.
• Knowledge of building automation and security systems; ability to operate control systems remotely.
• Knowledge of facilities management practices and energy conservation strategies.
• Knowledge of grounds maintenance in all seasons, including snow and ice control operations.
• Knowledge of and commitment to accident prevention and safety.
• Ability to read and interpret job-related documents, policies and procedures, blueprints, plans, and technical specifications.
• Knowledge of mathematics and the ability to assist with budget preparation and supply management.
• Knowledge of and ability to use facilities management and maintenance computer applications, computer aided drafting, word processing and spreadsheet software.
• Skill in using electrical, mechanical, and carpentry hand tools and measurement and controls testing devices.

COMMUNICATION AND INTERPERSONAL

• Ability to prepare accurate correspondence, specifications, and reports.
• Customer service skills to build effective relationships with managers, colleagues, direct reports, other City officials and staff, contractors, and the public.
• Ability to work cooperatively and effectively with people whose backgrounds may differ from one’s own.
• Ability to communicate with patrons and others with the appropriate level of information, explanation, and professionalism.

SUPERVISORY

• Ability to assign duties, set performance standards, monitor work in progress, evaluate performance, and make hiring recommendations.
• Ability to provide guidance and training and to coach team members to success.
• Ability to achieve customer service excellence through staff training and supervision, satisfactory complaint resolution, and contractor compliance.
• Ability to effectively supervise contractors engaged in maintenance and construction services; ability to uphold decisions made by the Department.
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.
• Ability to remain calm in stressful situations, defuse emotionally charged situations, and seek solutions toward resolution.

CRITICAL THINKING AND PROFESSIONALISM

• Commitment to staying current with advances in buildings and grounds maintenance and repair.
• Analytical and problem-solving skills to troubleshoot equipment and systems.
• Organizational and time management skills to effectively plan, track, and complete projects.
• Ability to think independently and work with minimal supervision.
• Situational awareness and the ability to remain composed during emergency situations.
• Ability to maintain confidentiality, to serve with professionalism, honesty, and integrity, and to exercise responsible stewardship of City resources.

The salary range is (pay range 1JX) $102,938 - $117,177 annually and the resident incentive salary for City of Milwaukee residents is $106,026- 120,692 annually. Appointment above the minimum of is possible based upon experience and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits. 

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 103

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.