LIBRARY TECHNICAL SERVICES SPECIALIST

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed historic charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Library Technical Services Specialist provides support for technical services in both the Acquisitions/Serials Department and the Copy Cataloging and Database Maintenance Department. The Library Technical Services Specialist provides administrative support for acquiring and preparing materials for the Central Library and Branch agency collections through physical preparation and electronic record creation and maintenance.

Materials Processing and Preparation:

• Create and update records in the online database representing many formats of materials.
• Perform electronic record enhancements and updates with daily and project work.
• Attain library data and codes expertise relative to the Integrated Library System (ILS) and interrelated library services.
• Write Radio-Frequency Identification (RFID) tags for material and ensure accurate distribution of materials.
• Apply ownership head stamps, labels, barcodes, book labels, spine labels, routing slips or labels, depository labels, RFID tags, and other special labels in alignment with collection practices.
• Participate in systemwide collection reclassification and item work projects: cover book jackets with protective sheaths, add disc pockets, and perform minor bindery and repairs; operate the CD & DVD disc cleaning machine.

Acquisitions and Serials Technical Services:

• Create, order, and brief bibliographic records for all formats.
• Prepare and send electronic orders.
• Handle shipments, receipt, verification, and appropriate routing of incoming collection materials.
• Create and update check-in records for subscriptions, standing orders, microforms, and government documents.
• Identify items in need of action related to title variations, publication patterns, and cancelled or ceased publications.
• Prepare serials for shipment to bindery.
• Sort newspapers, magazines, and governmental documents for check-in.
• Process errors and imperfect copies for return and request vendor credits.
• Prepare and process invoices using the Library’s ILS and the City’s Financial Management Information System (FMIS), and support physical and electronic financial record management.

City’s COVID Vaccine Policy:

To be considered fully vaccinated for purposes of this policy, all individuals who have accepted an employment offer must complete an FDA-approved vaccine at the recommended dosage and time interval prior to their employment start date, or have an approved religious or medical accommodation prior to their employment start date. Unless a job candidate has an approved religious or medical accommodation from the City of Milwaukee (see below), they must submit the Vaccination Attestation form prior to their employment start date. You can find further information relative to the City’s Covid-19 Vaccination Policy here. 

The Library Technical Services Specialist must be willing and able to do the following:

• Work at times that meet the needs of the library.
• Perform medium physical work (i.e., work that involves stooping, reaching, standing, and walking) on a daily basis.
• Lift and move items continually weighing up to 10 pounds, frequently up to 20 pounds, and on occasion up to 50 pounds, as well as push and pull wheeled loads weighing approximately 100 pounds (i.e., a loaded book truck).

1. Two years of full-time office experience, including one year of data entry.

Equivalent combinations of education and experience may also be considered.

NOTE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Technical

• Facility, speed, and accuracy in keyboarding.
• Ability to use computer software and manage electronic files.
• Ability to learn and use multiple ILS modules, RFID software, FMIS, Baker & Taylor software, and Microsoft productivity software.
• Ability to effectively arrange material in alphabetical and numerical order.
• Ability to accurately calculate basic arithmetic problems.
• Ability to effectively follow instructions from supervisors, both verbally and in written form.

Communication, Interpersonal, and Customer Service

• Ability to work successfully, both independently and as part of a team.
• Ability to effectively communicate ideas and information, both in writing and verbally.
• Customer service skills to be able to work well with internal and external customers.
• Ability to work cooperatively and effectively with people whose backgrounds may differ from one’s own.

Organizational and Critical Thinking

• Aptitude for and interest in highly detailed work.
• Problem-solving skills.
• Ability to make sound decisions.
• Ability to adhere to deadlines.
• Ability to be flexible and adaptable.
• Ability to set priorities in order to meet assignment deadlines.
• Honesty, integrity, and responsible stewardship of library resources.

The current starting annual salary (Pay Range 5DN) is $39,308 and the resident incentive starting salary for City of Milwaukee residents is $40,487.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

The Selection Process will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO 501

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.