OFFICE ASSISTANT III

*** This is a half-time position. ***

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed historic charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants. 

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City's residents. If you have a passion for being part of an inclusive team of public servants, please consider the following opportunity.

The Office Assistant III (Part-Time) assists the Board of Zoning Appeals (BOZA) Administrative Coordinator in receiving and reviewing applications for variance and special uses; organizes submission materials and prepares related communications and notices; and assists with board meetings, providing information to the public, appellants, alderpersons, and other departments.

BOZA APPLICATIONS

• Assist appellants with Board applications, checking for completeness and accuracy.
• Provide information about board procedures, timing, and requirements.
• Assemble and process application materials for special uses and variances.
• Review denial letters for accuracy when completed.

COMMUNICATIONS

• Provide information to the public, appellants, alderpersons, other departments, and agencies.
• Publish Board of Zoning Appeals hearings in Legistar.
• Notify petitioners and interested parties of the board of zoning appeals hearings via mail.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s Covid-19 Vaccination Policy here.

1. One year of office support experience coordinating and working on a variety of complex clerical assignments related to the essential functions, such as serving customers, using computers to enter data and prepare documents, and organizing files.

Equivalent combinations of education and experience may be considered. 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

TECHNICAL

• Knowledge of office procedures, systems, terminology, and equipment.
• Ability to read and understand work-related documents such as policies and procedures.
• Ability to follow instructions given by supervisors.
• Knowledge of standard software applications to create documents, use spreadsheets, and generate reports.
• Ability to learn specialized computer applications to query databases and perform other job-related transactions.
• Ability to perform accurate data entry.
• Ability to perform basic mathematical calculations.

COMMUNICATION, INTERPERSONAL, AND CUSTOMER SERVICE

• Written communication skills to be able to prepare clear and accurate correspondence and documents.
• Knowledge of English writing mechanics and the ability to proofread documents and reports.
• Verbal communication skills to be able to convey information clearly and effectively to customers and coworkers.
• Customer service skills, empathy, and tact to be able to serve the public and represent the department positively.
• Interpersonal skills to be able to work effectively with supervisors and staff.
• Teamwork skills and the ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.
• Ability to remain composed during stressful situations.

ORGANIZATIONAL AND PROFESSIONALISM

• Ability to organize and complete work assignments in a timely manner.
• Ability to accurately maintain numerical and alphabetical filing systems.
• Ability to coordinate meetings and manage calendars for supervisors and staff.
• Ability to show initiative and continually improve processes.
• Ability to handle sensitive information carefully.
• Honesty, integrity, and the ability to maintain confidentiality.

OFFICE ASSISTANT III (Pay Range 6FN):

The current starting salary is $35,411 annually ($17.03 hourly), and the current resident incentive starting salary for City of Milwaukee residents is $36,474 annually ($17.54 hourly). Appointment will be made in accordance with the City of Milwaukee Salary Ordinance.

This position is a Limited Benefit Employee position, budgeted at Half Time. For 2023, the City of Milwaukee will contribute 75% of the single premium and 60% of the Family Premium of the lowest cost plan.

For this position, candidates would earn vacation at a prorated basis based off of years of service.  

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral or performance tests; or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to the oral examination. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

NOTE: The first step in the selection process is a written test for all applicants who meet the minimum qualifications. Candidates who pass the written test will be invited in score order to take a proficiency exam in Microsoft Word, Excel, and Outlook (Version 2010); candidates who pass the proficiency exam will be placed on the eligible list.

• Applications can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO 602

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.