FIRE & POLICE COMMISSION INVESTIGATOR - BILINGUAL

Recruitment #2301-4140-001

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Introduction

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with a breathtaking art museum, cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

 

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.



Purpose

Background:


The Fire and Police Commission (FPC) was established in 1885 by state law and is one of the oldest police oversight agencies in the nation. The Commission’s authority and responsibility are set forth in Wisconsin Statute Section 62.50, the Milwaukee City Charter Chapter 22.10, and the Milwaukee Code of Ordinances Chapter 314. The nine citizen board members are appointed by the Mayor of Milwaukee and approved by the Common Council. The mission of the FPC is to ensure that the Fire and Police Departments are prepared to protect the lives and property of the residents of the City of Milwaukee by monitoring the quality and effectiveness of Milwaukee Fire Department, Milwaukee Fire Department and Department of Emergency Communications policies, practices, and outcomes.

 

Under the direction of the FPC Executive Director, the FPC Investigator-Bilingual assesses, analyzes and investigates complaints filed against members of the Milwaukee Police Department (MPD), the Milwaukee Fire Department (MFD) and the Department of Emergency Communications (DEC) arising from alleged misconduct, including violations of departmental rules, policies, and procedures. The incumbent will provide translation and interpretation services in Spanish and in English.

Essential Functions

Investigate Complaints

  • Assist complainants in filing complaints, both in Spanish and in English.
  • Work in the field with complainants and witnesses; provide Spanish and English translation and interpretation. 
  • Obtain and review documents, interview witnesses, collect, evaluate and analyze information from various sources, prepare investigative reports; provide related Spanish and English translation and interpretation.
  • Make recommendations to the FPC Executive Director.
  • Maintain records and testify in FPC Proceedings.

Audit/Analyze Investigations

  • Track complaints against MPD Officers.
  • Audit investigations conducted by the Police, Fire and Emergency Communications Departments.
  • Recommend additional investigations to be conducted and related dispositions.
  • Analyze and review statistics relative to complaints, and identify trends and necessary policy considerations.
  • Support the Collins Settlement Agreement-related compliance efforts involving the investigation and complaint process.

Outreach and Engagement

  • Schedule and conduct community office hours; perform related Spanish and English translation and interpretation services.
  • Accept and forward staff commendations. 
We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments. Act (ADAAA) of 2008.

Conditions of Employment

Please be advised that you are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to your employment start date or have an approved religious or medical accommodation prior to your employment start date.  You can find further information relative to the City’s Covid-19 Vaccination Policy here.


  • Ability to work in variable environmental conditions and locations.
  • Must be willing to work an extended schedule for successive days (i.e., 10-12-hour work days) on occasion as well as evenings and weekends to meet departmental needs.

Minimum Requirements

  1. Bachelor’s degree in criminal justice, police administration or a related field from an accredited college or university. 
  2. Three years of experience investigating local, state or federal criminal/military offenses, insurance claims, administrative rule violations, police misconduct, or related complex civil or criminal violations.
  3. Must be able to pass a criminal justice information service (FBI) background investigation and clearance check. 
  4. Must be able to speak, read, and write fluently in Spanish and in English.
  5. Candidates with previous experience as a local, state, or federal law enforcement officer must be separated from sworn service for at least three years.
  6. The ability to travel independently throughout the City of Milwaukee by public transportation, walking, bicycling, or driving

 

Equivalent combinations of education and professional experience will be considered.

 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers

Desirable Qualifications

  • Knowledge of police and/or fire department rules, regulations and policies.
  • Experience as a local, state, or federal law enforcement officer.

Knowledge, Skills, Abilities & Other Characteristics

Technical

  • Ability to translate and interpret both Spanish and English accurately and efficiently.
  • Knowledge of law enforcement methods, procedures, policies, and the laws governing and prescribing the powers and authorities of a law enforcement officer.
  • Knowledge of methods and techniques of civil and criminal investigations.
  • Ability to prepare investigative and activity reports, maintain records, and respond to correspondence and telephone inquiries, both in Spanish and in English.
  • Ability to gather evidence from a variety of sources, organize and analyze the evidence, and draw conclusions. 
  • Ability to read and interpret work-related documents.
  • Ability to use reasoning to gather information, apply tests of law, rules, and regulations, and make independent determinations of their applicability.
  • Ability to apply basic statistical analysis skills using computer technology and software. 

Communication, Customer Service and Interpersonal

  • Written communication skills to develop business correspondence, document investigations and create reports, in Spanish and in English.
  • Interpersonal skills to maintain effective, positive relationships with claimants, colleagues and other city officials. 
  • Verbal communication skills to effectively respond to questions and concerns received from the public, in Spanish and in English.
  • Ability to retain a large quantity of written and non-written information.
  • Cultural awareness and sensitivity; ability to work cooperatively, effectively, and fairly with co-workers and residents whose backgrounds may differ from one’s own.
  • Ability to actively listen to and understand information presented by others, in Spanish and in English.
  • Skill in effectively preparing and delivering presentations and testimony before groups such as senior management, elected officials, boards, and commissions in legal and quasi-judicial proceedings.
  • Skill in being assertive, yet diplomatic; ability to resolve sensitive inquiries and complaints.
  • Appreciation for and commitment to diversity as well as exemplary cultural sensitivity.
  • Ability to establish and maintain effective working relationships with elected officials, other City employees, residents, the media, community organizations, the foundation community, the private sector, and other agencies.
  • Ability to interview witnesses, in Spanish and in English, and accurately and concisely document interviews.

Judgement/Organization/Analytical

  • Ability to maintain composure during stressful situations.
  • Awareness of the cultural diversity of the public safety departments and community.
  • Ability to demonstrate judgment and discretion in the handling of sensitive information.
  • Ability to employ a systematic approach to work, to adjust to changing priorities, and to handle multiple assignments in a timely manner.
  • Analytical and problem-solving skills.
  • Ability to assist in developing policy decisions and departmental planning.
  • Ability to maintain a high degree of confidentiality and sensitivity when dealing with high profile complaints that generate high public and political interest.
  • Ability to perform work duties with professionalism, honesty, and integrity.

 

Current Salary

The current salary range (2KX) is $76,030-$96,768 annually, and the resident incentive salary range for City of Milwaukee residents is  $78,311-99,671. 

Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

 

The City of Milwaukee provides a comprehensive benefit program which includes:

· Defined Benefit Pension Plan

· 457 Deferred Compensation Plan

· Health and Dental Insurance

· Paid Parental Leave

· Comprehensive Wellness Program

· Onsite Clinic Services

· Onsite Employee Assistance Program

· Alternative Work Schedules

· Long Term Disability Insurance

· Group Life Insurance

· Tuition Benefits

· Paid Vacation

· 12 Paid Holidays

· Paid Sick Leave and other paid leaves

· Flexible Spending Arrangement

· Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits. 

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

 

INITIAL FILING DATE - The selection process will be held as soon as practical after February 24, 2023. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee

Additional Information

APPLICATION INSTRUCTIONS

  • APPLICATIONS and further information may be accessed by visiting www.jobaps.com/MIL.  
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.  

Conclusion

EEO = 204 

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.