LIBRARY SERVICES COORDINATOR

**THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY**

Under the supervision of the Library Services Manager and in consultation with the Library Circulation Manager, the incumbent in this position is responsible for planning, organizing, and overseeing the circulation activities of the Milwaukee Public Library (MPL) and for training, scheduling, directing, supervising, evaluating, and assisting the public service circulation staff in the performance of those duties.

Staff Supervision

• Serve as immediate supervisor of the circulation staff. Develop performance of circulation staff through training and supervision. Instruct entire staff on circulation procedural changes and additions, e-mail, and use of office equipment, i.e., fax, copier, printers, and telephones.
• Schedule staff, and as assigned, other agency staff, in hours of work, daily desk schedules, vacation allowances, schedule changes, and assignments of emergency help to other agencies. Verify agency time records for accuracy and maintain absence analysis records.
• Evaluate job performance and prepare and review probationary reports of new circulation staff. Observe and document, evaluate, and retrain circulation staff to ensure expected performance.
• Make recommendations in consultation with the Library Services Manager for continuation or termination of employment of circulation staff.
• Prepare and conduct annual conferences with circulation employees.
• Meet with circulation staff and assign work as requested by librarians to support library activities.
• Assist the Library Circulation Manager in developing training procedures and materials for circulation staff. Interpret the impact of system circulation and rules upon branch services, and make suggestions to the Library Services Manager and the Library Circulation Manager.
• Attend staff meetings of Library Services Coordinators and convey information to Library Services Manager and staff.
• Serve as contact person between own agency and other system agencies in matters relating to circulation activities and with Milwaukee County Federated Library System (MCFLS) Data Processing Client Services, reporting and clarifying computer problems and training staff in additional or refined computer use.
• Assist in maintaining and improving the physical layout and environment and in providing an adequate and orderly work area for staff.

Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s COVID-19 Vaccination Policy here.

• Ability to work evenings and weekends.
• Ability to supply emergency help at other MPL libraries as requested.
• This position entails performing medium physical work, including standing, walking, reaching, and bending, as well as lifting and moving objects weighing up to 20 pounds, pushing and pulling loads up to 50 pounds (such as book tubs without wheels), and pushing and pulling loads of approximately 100 pounds (such as wheeled book trucks).

1.      Regular status as City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.

2.      Bachelor’s degree in business administration, management, logistics, computer science, human resources, public relations, or a related field.

3.      Two years of library circulation experience.

4.      Continued employment is contingent upon successful completion of a three-credit reference course from an accredited school within one year from date of appointment.

Equivalent combinations of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• One-year experience as a lead worker, trainer, and/or project lead.

Technical

• Knowledge of and ability to read and interpret library circulation procedures, rules, and regulations.
• Knowledge of business best practices such as budget, inventory, and supply management; cash handling; meeting facilitation; forms development; and records management.
• Supervisory skills; ability to effectively coordinate, train, direct, coach, motivate, and evaluate circulation staff. Ability to perform basic reference and reader’s advisory work.
• Ability to perform detailed work of a technical nature accurately, quickly, and independently.
• Proficient in computer skills including the use of the integrated library system (ILS), internal electronic files and databases, reporting tools, and the Microsoft Office suite.

The current salary range (Pay Range 2EN) is $52,765-$65,989 annually, and the current resident incentive salary range for City of Milwaukee residents is $54,348-$67,969. Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, an evaluation of written communication, interviews and/or other assessment methods. The Department of Employee Relations and the Milwaukee Public Library reserve the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information may be accessed by visiting https://www.jobapscloud.com/MIL/.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.