ERS SERVER ADMINISTRATOR

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

 The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Under the direction of the Chief Technology Officer (CTO, the Employes’ Retirement System (ERS) Systems Administrator is responsible for ensuring that the ERS's IT server and systems infrastructure is stable, up-to-date, and responsive to threats in order to provide a reliable computing environment and to prevent production outages.

System Administration

• Perform maintenance and support on physical servers, virtual servers, and network devices.
• Resolve issues with clones, snapshots, and replicas.
• Monitor, analyze, and support the ERS network and end-to-end nodes.
• Perform network device upgrades and storage area network upgrades.
• Install patches and security updates for physical and virtual servers and operating systems and applications.
• Complete upgrades and decommissions for physical and virtual servers and operating systems and applications.

Cybersecurity

• Ensure proper security protocols and guidelines are implemented and followed.Protect the network and systems from vulnerabilities and threats.

Disaster Recovery and Support

• Test and evaluate new and existing technology, including all ERS routers, switches, firewalls, environmental control systems and physical security systems; participate in "On Support" rotation with the Infrastructure Team (IT).
• Run builds and deployments of code for applicable systems. 
• Perform backups and recoveries of systems.
• Participate in disaster recovery tests and related exercises.
• Monitor, analyze, improve, and support the ERS disaster recovery environments and the  internetwork (software and hardware) to facilitate communication between the various ERS locations and external parties.

Project Management and Innovation

• Test and evaluate new technology and use project management tools and techniques to implement new initiatives.
• Generate project and activity status reporting.
• Produce cost/benefit analyses of proposed IT projects and activities.
• Create support documentation for systems and applications.
• Complete conferences, forums, training, and certification paths related to IT.
• Provide guidance and updates to senior staff members.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1. Bachelor’s degree in business, computer science, management information systems or a closely related field from an accredited college or university.
2. Five years of recent, professional, full-time experience in IT, including at least three years of experience working with advanced tools, software, and hardware in MS Windows and Linux environments.
3. Valid driver’s license at time of appointment and throughout employment.

Equivalent combinations of education and experience may also be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Relevant IT certifications such as Network +, VMware, Cisco, Linux, Microsoft, etc. a plus.
• Experience supporting the network and systems of pension administration organizations.
• Recent experience with implementing, patching, upgrading, and decommissioning physical and virtual servers and systems.
• Recent experience with network and systems management as well as vulnerability and threat management tools and methodologies.

TECHNICAL

• Ability to create and support high availability environments using sound infrastructure practices and techniques to produce exactly zero downtime for systems bound by service level agreements.
• Knowledge of technologies such as advanced tools, software, and hardware in MS Windows and Linux environments and with networking concepts for the disaster recovery Service Level Agreement (SLA).
• Knowledge of application programming concepts and languages.
• Skill in analyzing and troubleshooting complex application and database problems.
• Ability to attain knowledge and understanding of retirement system administration.
• Ability to analyze software issues to ensure consistent functionality.
• Ability to read and interpret technical documents and policies.

COMMUNICATION AND INTERPERSONAL

• Ability to work cooperatively and effectively with ERS management, staff, support personnel, vendors and consultants.
• Ability to apply time management techniques and prioritize responsibilities to ensure work is accomplished by project deadlines.
• Ability to clearly communicate technical information in an understandable way for both technical and non-technical staff.
• Written communication and documentation skills, including the ability to write reports, correspondence and technical documentation.
• Ability to work independently and in a team oriented, collaborative environment.
• Ability to work cooperatively and effectively with coworkers and citizens whose backgrounds may differ from one’s own.

JUDGEMENT, CONFIDENTIALITY AND PROFESSIONALISM

• Able to analyze and solve highly complex technical problems with minimal direct supervision.
• Ability to maintain confidentiality of restricted information.
• Ability to remain professional at all times.
• Highly motivated, self-directed and well organized.
• Initiative, honesty and integrity.

The current salary range (Pay Range 2LX) is $72,244-$101,137 annually, and the resident incentive salary range for City of Milwaukee residents is $74,411-$104,172. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS:

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 11 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting, http://city.milwaukee.gov/jobs.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.