COMMERCIAL CORRIDOR MANAGER

THIS POSITION IS EXEMPT FROM CIVIL SERVICE

Appointment and continued employment are at the pleasure of the City Development Commissioner.

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old-world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Commercial Corridor Manager oversees a variety of revitalization financing programs and supervises staff that implements these programs.

• Manage the City's commercial revitalization grant programs, including façade grants, signage grants, the retail investment fund, white box grants, and the streetscaping program.
• Establish annual performance goals for these programs, ensuring high-quality customer service for programs.
• Research and establish new programmatic approaches that support Milwaukee's commercial businesses; respond to local conditions.
• Represent the City's commercial revitalization programs to policymakers, funders and stakeholders.
• Supervise commercial revitalization staff by delegating and assigning work, evaluating performance, conducting annual performance reviews and holding regular staff meetings.
• Manage the City's relationship with Business Improvement Districts (BIDs) and Neighborhood Improvement Districts (NIDs) and develop and implement a program of ongoing contact.  Ensure implementation of training activities for BID and NID staff to assist them with accessing City services and programs. 
• Ensure timely and accurate delivery of property valuation information to BIDs and NIDs; ensure compliance with the City’s requirements with respect to board membership, meetings, completion of annual audits, submittal of annual operating plans, and other standards.
• Assist in developing new BIDs and NIDs, including boundary identification, public information meetings and all Common Council processes.
• Identify strategic development and infrastructure improvement opportunities within selected commercial districts. Develop and implement work plans to pursue such opportunities.     

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s Covid-19 Vaccination Policy here.

1. Bachelor’s degree in Urban Planning, Business Administration, Public Administration or a related field from an accredited college or university.
2. Four years of commercial development experience in program development, administration and evaluation, including at least one year of supervisory experience.
3. Valid driver’s license and properly insured vehicle at time of appointment and throughout employment. Mileage reimbursement is provided.

Equivalent combinations of education and professional experience will be considered.

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be emailed to the Human Resources Officer, Vanessa Armstrong at vaarmst@milwaukee.gov- Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.

• Master’s Degree in Urban Planning, Business Administration, Public Administration or a related field from an accredited college or university.
• Experience with commercial real estate transactions.
• Experience managing a Main Street or Business Improvement District.
• Bilingual in Spanish or Hmong.

Technical

• Ability to learn and apply Milwaukee’s Business Improvement Districts and Wisconsin BID law.
• Knowledge of commercial revitalization strategies that succeed in urban neighborhoods.
• Ability to read and interpret complex work-related documents such as laws and regulations.
• Knowledge of program management and development, and public administration.
• Computer skills, including word processing, presentation, and spreadsheet.

Communication and Interpersonal

• Strong negotiation skills.
• Strong verbal communication skills to make presentations at public meetings.
• Strong written communication skills to write clear and concise business communications, such as memos, technical reports, budget summaries, policies, procedures, and performance reviews
• Ability to provide excellent customer service and resolve escalated complaints.
• Ability to establish and maintain effective working relationships with people from all cultural, educational and socioeconomic backgrounds to accomplish departmental goals.
• Ability to work well independently and function as part of a team.
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Leadership and Professionalism

• Knowledge of management principles and practices
• Ability to effectively supervise staff, assign duties, set performance standards, provide guidance and training, monitor and evaluate performance, coach and counsel employees, and make hiring recommendations.
• Ability to plan, organize, prioritize, and delegate work.
• Ability to adapt and respond to change quickly.
• Problem solving skills to recommend and implement solutions to complex problems.
• Honesty, integrity and the ability to maintain confidentiality.

The current salary range (Pay Range 1EX) is $59,632 - $83,481 annually, and resident incentive salary range for City of Milwaukee residents is $61,421 - $85,986. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program which includes:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 11 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

SELECTION PROCESS:

• Screening for this position will be based on an evaluation of each applicant’s education, experience, and professional accomplishments, which should be detailed in a cover letter, resume and transcripts (if applicable).
• Cover letter, resume, and college transcripts must be sent via email to Human Resources Officer, Vanessa Armstrong at vaarmst@milwaukee.gov by 4:45 11:59 p.m. on March 22, 2022 April 5 19, 2022.
• Please indicate Commercial Corridor Manager in the subject line of the email.
• Questions relative to the selection process may be directed to HR Officer Vanessa Armstrong at vaarmst@milwaukee.gov.
• The City of Milwaukee reserves the right to invite only the most qualified applicants to participate in the selection process. 

INITIAL FILING DATE:

• The selection process will be conducted as soon as practical after March 22, 2022 April 5 19, 2022.
• Receipt of application materials may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.