Recruitment #1905-0384NR-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee brings together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.


The teller in the Revenue Collection Division collecting and validating all monies due the City of Milwaukee, daily balancing of all receipts and disbursements processed, and performing support tasks in other divisions of the department.

Essential Functions

  • Process payments through the Munis Tax System and iNovah Cashier System for real estate and personal property taxes and special improvement bonds.
  • Collect accounts receivable and water bill payments due the City of Milwaukee.
  • Collect and validate receipt of all deposits presented by City departments.
  • Process garnishment fees.
  • Collect and validate license fees paid.
  • Audit, complete, prepare, and match and insert animal licenses for mailing to animal owners with appropriate license tags.
  • Cash employee payroll checks.
  • Cash personal checks for City employees.
  • Collect health, dental and group life insurance premium payments.
  • Process City employee travel and salary advances and their reimbursement.
  • Prepare daily end of day report.
  • Prepare all necessary reports for City Departments regarding license fee collections, account receivable, and health insurance as required.
  • Prepare accounts payable checks for mailing and disburse pickup items.
  • Compile and maintain standard operating procedures (SOP’s) for current job duties.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Minimum Requirements

  1. Two years of full-time experience as a teller at a financial institution handling large sums of money (in excess of $10,000 daily) in finance, banking, collections, or a closely related industry.

Desirable Qualifications

  • Certified cash handler.

Knowledges, Skills, Abilities & Other Characteristics

  • Knowledge of office practices, procedures, and equipment.
  • Computer skills to utilize cashiering software, such as iNovah or Munis, to complete payment transactions.
  • Oral communication skills to listen well and communicate effectively with a diverse customer base.
  • Written communication skills to prepare correspondence, forms, reports and standard operating procedures.
  • Ability to remain composed, diplomatic, and positive, when working under pressure.
  • Ability to read and understand documents such as bills and other financial records, forms, correspondence, and reports.
  • Ability to learn and use departmental software applications.
  • Ability to perform mathematical calculations quickly with accuracy.
  • Ability to multi-task in a fast-paced environment.
  • Ability to maintain confidentiality regarding all City-related business.
  • Attention to details to ensure accurate processing of all payment transactions.

Current Salary

The current starting salary (Pay Range 6HN) for City of Milwaukee residents is $37,830 annually, and the non-resident starting salary is $36,902.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 11 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserve the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Wednesday, June 19, 2019. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • APPLICATIONS and further information may be accessed by visiting,
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202


EEO 603

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.