Recruitment #1901-4487-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants.  


Under the direction of the Parking Financial Manager, this Parking Services Supervisor oversees the daily operation of City parking structures and lots, and serves as the City’s parking liaison and professional point of contact for contracted management, property management, lessees, contractors, and other City departments.

Essential Functions

Facilities Maintenance

  • Oversee operational and overall structural/mechanical maintenance of all City owned/managed parking facilities.
  • Observe, identify and initiate routine, preventative and emergency maintenance for all facility components including; mechanical, electrical, structural and safety.
  • Monitor, coordinate and oversee all work with vendors, contractors and various City units.
  • Review and comply with inspection and compliance reports including those for structural, mechanical, fire, elevator, stand pipe and dry/wet sprinkler systems.
  • Follow City purchasing and contracting guidelines to hire contractors and monitor work performed.
  • In consultation with City engineers, determine yearly capital repairs and required maintenance.
  • Plan and implement the acquisition of contractors, subcontractors, systems and equipment.
  • Develop and carry out facility signage needs.
  • Ensure facilities adhere to Americans with Disabilities Act Amendments Act (ADAAA) requirements.
  • Ensure that parking facilities management companies adhere to contractual agreements including but not limited to standards of operations, security management and maintenance guidelines.
  • Serve as the liaison between the City, the parking management company, leasee and the general public and serve as point of contact for work projects in order to maintain safety and minimize public impact.
  • Review and investigate damage claims and provide recommendations for resolution.

Surface Parking Maintenance

  • Conduct field observations and evaluate, record, report and track conditions.
  • Coordinate, schedule and record various lot repairs; crack-filling, potholes, resurfacing, line striping, fencing, sewers, wheel stops, guardrails, bollards, lighting, litter, graffiti, snow plowing, landscape maintenance, etc.
  • Facilitate, monitor and coordinate repair schedules: daily, monthly, annually.
  • Develop and maintain positive neighborhood relations with residents and businesses.
  • Record and maintain official lot property reports and other record files.
  • Monitor and oversee lot maintenance and snow removal contracts, contractors and work performance.
  • Coordinate with parking enforcement to ensure appropriate compliance in accordance with various parking permits, meters and leases.

Data Administration and Reports

  • Monitor market rate parking changes locally and nationally.
  • Prepare and monitor yearly equipment, capital and operating budget reports and requests.
  • Compile and prepare monthly, yearly and other statistical data.

Parking Lease Administration

  • Maintain insurance certificate compliance.
  • Advise appropriateness of leasing in consideration of private/public interests and city overall goals.
  • Assist Parking Financial Manager in drafting, executing and overseeing compliance for parking lot and structure leases.

Staff Supervision and Professional Development

  • Supervise, train, mentor and develop employees and coordinate inspection, maintenance and repair services with operators and users and provides backup supervision to the Parking Meter Shop operations and staff.
  • Remain current on parking structure and lot operations and best practices.
  • Recommend management and process improvements that serve the best interests of the public and City overall.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

The Parking Services Supervisor must be willing and able to do the following:

  • Be on-call beyond standard business hours to respond to various emergency situations, including working extended hours, weekends and holidays to accommodate snow and ice control operations.
  • Travel to all parts of the City of Milwaukee in variable weather and environmental conditions to conduct field work. Walk distances, climb stairs, and see and hear all types of traffic.
  • Lift or move up to 20 pounds frequently, and exert up to 50 pounds of force occasionally.

Minimum Requirements

  1. Bachelor’s degree in business/business management, architecture, engineering, construction/construction    management, communications, public administration, or related field from an accredited college or university.
  2. Two years full-time, professional experience performing duties similar to the essential functions of this position in any of the following: 
    - parking/mobility or transportation industry; 
    - the building trades; 
    - inspection, code compliance and plan examination; 
    - or facilities maintenance, operation and repair including, custodial operations, heating,   ventilation, air conditioning, electrical, plumbing and/or automated building controls.
  3. Possession of a valid driver’s license at time of appointment and throughout employment.
  4. Good driving record at time of appointment and throughout employment.
  5. Appointment to the Parking Services Supervisor position within the Department of Public Works requires residency within 15 miles of the jurisdictional boundaries of the City of Milwaukee within six months of appointment pursuant to Rule III, Section 4(g) of the Rules of the City Service Commission. A map defining the jurisdictional boundary is located on the Fire and Police Commission website at:

Equivalent combinations of education and experience may be considered.

IMPORTANT NOTE: To receive credit for college, transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application.  Applications without transcripts attached will be considered incomplete and will be rejected.  Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.          

Desirable Qualifications

  • Parking/mobility or transportation industry supervision/management experience.
  • Licensed as an inspector and/or credentialed in a construction trade.
  • Project management experience.
  • Experience managing contracts and field operations. Experience supervising staff, particularly field personnel.

Knowledges, Skills, Abilities & Other Characteristics

  • Knowledge of transportation policy, parking ordinances, and public safety.
  • Knowledge of public administration and general business practices.
  • Knowledge of mechanical, electrical, and structural building issues.
  • Knowledge of contracts, accounting, and budgeting to assist the Parking Financial Manager.
  • Knowledge of project management principles and the ability to coordinate projects.
  • Supervisory skills, including the ability to plan and direct work, conduct performance reviews, and provide training in the area of parking meter maintenance and repair.
  • Knowledge of standard computer applications such as word processing, spreadsheet, and email.
  • Ability to learn MicroStation and geographic information systems (GIS) to perform schematic drawing and electronic mapping.
  • Ability to read and interpret job-related documents such as ordinances and technical material.
  • Oral and written communications skills to be able to clearly present information to various internal and external audiences; skill in preparing reports.
  • Interpersonal, customer service, and assertiveness skills to be able to effectively work with contractors and lessees, City managers and other government officials, and the public.
  • Ability to be self-directed and work in a collaborative environment with people whose backgrounds may differ from one’s own.
  • Analytical and problem-solving skills to be able to address complex parking facility issues.
  • Ability to exercise sound judgment to be able to make decisions with broad impact.
  • Ability to plan and organize work, manage priorities, and accomplish goals in a timely manner.
  • Ability to maintain detailed and accurate records.
  • Ability to remain calm and professional during emergency situations.
  • Honesty, integrity, and ability to responsibly manage City resources.

Current Salary

The current salary range (PR 1DX) for City of Milwaukee residents is $54,865-$76,806 annually and the non-resident salary range is $53,519-$74,922 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 11 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Thursday, February 28, 2019. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • Applications and further information can be accessed by visiting
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.



The City of Milwaukee values and encourages diversity and is an equal opportunity employer.