Public Safety Communications Operator

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.

**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and MCCP Board Rules & Regulations**

The fundamental reason this position exists is to receive emergency and non-emergency telephone calls from the public to the Montgomery Emergency Communications Center (ECC) using a highly specialized computer telephony system and software application and enter data received into a computerized dispatch system to assist dispatcher(s) with emergency response.  The essential functions include processing emergencies; initiating and performing Emergency Medical Dispatch; query, enter and receive critical law enforcement information using local, state and national level database systems and performing department administrative/clerical duties.  ECOIs report directly to a Public Safety Communications Supervisor.

Applicants must have a high school diploma or GED.

Applicant must pass the CritiCall exam, including the keystrokes per hour requirement. As a condition of continued employment, you must pass a background check and drug test. Must be willing to respond to the Emergency Communications Center when requested for man-made and natural disasters that could include working irregular hours, weekends, holidays and evenings. Employee must obtain and maintain certification for APCO Emergency Medical Dispatcher and NCIC. Must be 18 years old.

Applications are being accepted to fill current vacancies and any other vacancies that may occur during the life of the register.  The current vacancies are with the City of Montgomery Emergency Communications Department and Montgomery County Sheriff's Office. Applicants will be screened and qualified based upon education and experience as shown on the application.  For this reason, applicants are urged to fill in the application form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. Based on the number of vacancies, if there are enough qualified applications received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are not enough qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order. 

Complete an online application by visiting Montgomery City-County Personnel's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.

BENEFITS: Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and a retirement program.

DRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).

BACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)

EQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

REQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.

I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.

UPDATE OF CONTACT INFORMATION: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs.  Please visit the Update Contact Information page to log in and update to your contact information at any time.