Nature of Work
The fundamental reason the position exists is to support City and/or County server-based applications, network and/or telecommunication systems and equipment by troubleshooting and maintaining IT systems. IT Specialists are considered fully functioning in their respective area of IT (Systems, Networks or Telecommunications) and are able to perform most routine work independently but while seeking assistance from Specialists on difficult or highly complicated projects or problem situations. IT Engineers provide support to entry level IT staff members. IT Engineers support of various IT related work including applications systems, personal computers (PCs), local area networks (LANs), and wide area networks (networks) and telecommunications systems in the Department of Information Technology supporting all technology systems of City/County of Montgomery functional areas and departments. Employees in this position follow the policies and procedures of the Information Technology (IT) Department without close supervision except on highly technical situations. The essential functions of the job include: This position reports to an IT Specialist.
Minimum Qualifications
Network/Infrastructure: Must have an Associate’s Degree in Computer Science or a related field from an accredited college or university and three (3) years of progressively responsible experience in personal computers maintenance, wide area networks analysis and maintenance, and customer training/assistance. Qualified experience may substitute for the required education.
NOTE: Professional certifications in the areas of software, networking and/or telecommunications are preferred.
Special Requirements
Must be willing to work at night or during weekends as required. Must be able to connect to the network from home either through VPN or dial up to provide emergency recovery using department-supplied IT equipment, or reports to work during non-business hours as appropriate. When on-call, must be able to respond to incidents. Must have a valid motor vehicle operator’s license to operate a motor vehicle. Employees are strongly encouraged to achieve certification within two years.
Kind of Examination
Applications are being accepted to fill vacancies that may occur during the life of the register. The current vacancy is with the City of Montgomery Information Technology Department -Network/Infrastructure functional area. Applicants will be screened and qualified based upon education and experience as shown on the application and attached supplemental questionnaire. For this reason, applicants are urged to fill in the application form and supplemental questionnaire completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than (5) five qualified applications are received, the Questionnaire will be scored used to rank the qualified applicants on the eligible register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.
Complete an online application by visiting Montgomery City-County Personnel's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 5:00 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.
Additional Information
This position is open only to City of Montgomery employees who have completed their probationary period and meet the minimum qualifications.
