The fundamental reason this position exists is to perform emergency dispatching of fire and/or police units in response to fire and criminal incidents, natural disasters, accidents, medical emergencies. The essential functions of this position include answering emergency and administrative calls, dispatching appropriate available emergency units using Computer Aided Dispatch system, and/or assists in the execution of legal services and provides support to deputies (County only). This is skilled work in receiving and/or transmitting emergency telephone, radio, and alarm system calls, and entering and receiving vital information via computer terminal. Judgment and initiative are required in applying established procedures and instructions to various calls or situations. Employees in this position will learn to operate one dispatch radio system for fire or police within the 6 month probation period and when feasible will be offered the opportunity to learn a second radio dispatch discipline and become a Certified Training Officer (CTO). This position reports to a Public Safety Communications Supervisor.
Applicants must have a high school diploma or GED. Must have 6 months of experience as a 9-1-1 dispatcher or communications operator with a public safety organization using a computer aided dispatch system.
NOTE: Public Safety Communications Operators who have completed their probationary period and the Emergency Communications Center training requirements are eligible for automatic promotion based on seniority.
NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.
Must be available to be on-call during emergency situations and to work shifts, weekends, holidays, and overtime as needed. Applicants will be required to submit to a thorough background investigation prior to employment. Must be a certified ECO I.