The fundamental reason this position exists is to learn and perform basic entry-level technical work involving the installation and maintenance of City and County of Montgomery IT-related systems and equipment involving three general categories: 1) systems (SW and applications), 2) networks (HW and infrastructure), and 3) telecommunications systems and equipment. Work responsibilities include communicating with users, installing various hardware and/or software, telecomm systems, supporting city/county-wide networks communication software, hardware components, Internet software, troubleshooting and resolving IT-related problems. Employees in these positions are supervised closely until becoming more proficient and provide assistance into city/county IT users to ensure their systems function properly and meet their needs. Employees are monitored closely, routinely receive hands-on guidance from higher level IT staff and report to an IT Specialists.
Must be willing to work nights or weekends as required. Must be able to work from home using Montgomery city or county-supplied IT equipment, when on-call, must carry and respond to cell phone. Must have a valid driver’s license. Applicants will be required to submit to a thorough background investigation prior to employment.