Montgomery City County Personnel

Public Safety Communications Operations Manager (#CI8187)

Pay Grade


Nature of Work

The fundamental reason this position exists is to oversee the Emergency Communications Center (ECC) division operations and to provide management support and direction to communications center personnel.  The essential functions include supporting communications center management with Division operations, assisting in developing and managing the communications center budget, supervising and directing communications center staff, planning and scheduling work, and performing administrative duties.  This position is provided with general supervision and reports to the Director of Emergency Communications.

Minimum Qualifications

Must have a Bachelor's degree in Telecommunications, Public Safety, Management Information Systems or closely-associated degree and least four (4) years’ experience in Public Safety emergency communications.  Positions or assignments should reflect progression in authority and responsibility.  Must possess or be able to attain a valid Alabama Driver's License within 60 days and have an acceptable driving record.  Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.


Special Requirements

Must be willing to work nights, weekends and holidays and willing to be on-call to respond to emergency incidents as needed.

CLASS: CI8187; EST: ; REV: 10/9/2014;