Montgomery City County Personnel

Public Safety Communications Dispatcher (#CI8182)

Pay Grade

A05

Nature of Work

The fundamental reason this position exists is to perform the technical work needed to process calls for emergency and non-emergency assistance, and to dispatch fire and police responders to those requests for services. The work responsibilities of this position include answering emergency and administrative calls, providing pre-arrival and post-dispatch instructions as warranted, and dispatching the most appropriate emergency response personnel using a computer-aided dispatch (CAD) system and a land mobile radio network. Employees in this position will learn to dispatch radio systems for fire and police. Public Safety Communications Dispatchers are direct reports to the Public Safety Communications Supervisor

Minimum Qualifications

Applicants must have a high school diploma or GED.  Must have six (6) months of experience as a 9-1-1 dispatcher or communications operator with a public safety organization using a computer-aided dispatch system.

 

 

NOTE:  Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered


Special Requirements

Applicant must be at least 18 years of age, must be able to type at least 32 wpm, and must sign a willingness statement.  As a condition of continued employment, you must pass a criminal background check (to include criminal and driving history reviews) and a drug test. You must be willing to respond to the Emergency Communications Center to meet community service expectations, during emergencies, disasters, and other significant events, adhering to directives from organizational leadership

 

The City of Montgomery's Emergency Communications Center operates around the clock, every day of the year. Successful candidates will need to be available for shifts outside typical business hours, including weekends and most holidays. However, employees are compensated accordingly for their flexibility and dedication.

CLASS: CI8182; REV: 2/15/2024;