fundamental reason this position exists is to receive emergency and
non-emergency telephone calls from the public to the Montgomery Emergency
Communications Center (ECC) using a highly specialized computer telephony
system and software application and enter data received into a computerized
dispatch system to assist dispatcher(s) with emergency response.The essential functions include processing
emergencies; initiating and performing Emergency Medical Dispatch; query, enter
and receive critical law enforcement information using local, state and
national level database systems and performing department
report directly to a Public Safety Communications Supervisor.
must have a high school diploma or GED.
NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.
Applicant must pass the CritiCall exam, including the
keystrokes per hour requirement. As a condition of continued employment,
you must pass a background check and drug test. Must be willing to respond to
the Emergency Communications Center when requested for man-made and natural
disasters that could include working irregular hours, weekends, holidays and
evenings. Employee must obtain and maintain
certification for APCO Emergency Medical Dispatcher and NCIC.
Must be 18 years old.