The fundamental reason that this position exists is to serve as the primary point-of-contact between the Fleet Management’s Service Center and customers seeking repair and/or preventative maintenance on all rolling stock. Work involves performing inspections and diagnoses of various automobiles, trucks, heavy equipment, fire equipment, and other types of rolling stock. The work responsibilities are: initiates onsite and offsite service repairs and maintenance; manages the operations of the Fleet Management Service Center; and performs additional administrative and miscellaneous duties. Work requires high levels of customer service and listening skills as well as a broad range of automotive technical knowledge. Work is performed with considerable independence of judgment and supervision. The Service Writer reports to a Garage Superintendent.
High school diploma or G.E.D. and three (3) years of experience as an automotive, diesel engine, or heavy equipment mechanic. Preference will be given to applicants with basic computer operation and data entry experience.
NOTE: Qualifying education, training and experience that provide the
requisite knowledge, skills and abilities to perform the job will be considered.
Must have and maintain a valid Driver’s License and an insurable driving record.
PHYSICAL REQUIREMENTS: Physical ability to stand, walk, stoop, bend, crawl, climb, and occasional lifting as needed to inspect and diagnose vehicles and equipment.