Montgomery City County Personnel

Fleet Management Service Writer (#CI5194)

Pay Grade

S10

Nature of Work

The fundamental reason that this position exists is to serve as the primary point-of-contact between the Fleet Management’s Service Center and customers seeking repair and/or preventative maintenance on all rolling stock.  Work involves performing inspections and diagnoses of various automobiles, trucks, heavy equipment, fire equipment, and other types of rolling stock.  The work responsibilities are:  initiates onsite and offsite service repairs and maintenance; manages the operations of the Fleet Management Service Center; and performs additional administrative and miscellaneous duties.  Work requires high levels of customer service and listening skills as well as a broad range of automotive technical knowledge.  Work is performed with considerable independence of judgment and supervision. The Service Writer reports to a Garage Superintendent.

Minimum Qualifications

High school diploma or G.E.D. and three (3) years of experience as an automotive, diesel engine, or heavy equipment mechanic.  

NOTE:  Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.  

Special Requirements

Must have and maintain a valid Driver’s License and an insurable driving record.

PHYSICAL REQUIREMENTS: Physical ability to stand, walk, stoop, bend, crawl, climb, and occasional lifting as needed to inspect and diagnose vehicles and equipment.

CLASS: CI5194; EST: 6/21/2016; REV: 8/7/2018;