The Revenue
Compliance Officer manages complex collection cases related to revenues such as
sales and use taxes, motor fuel taxes, lodging taxes, and business licenses. Cases
are referred to the compliance officer based on the need for collections
expertise and/or the complexity, unusualness, or difficulty of the case. Work responsibilities include supervising two
or more employees, managing the collections group, processing
complaints/protests, managing unusual or difficult collection cases, and
preparing for legal actions. The Revenue
Compliance Officer differs from the Revenue Examiner in that the officer
manages the more difficult cases, assumes responsibility of difficult cases
from Revenue Examiners, follows a case throughout legal proceedings to a final
resolution, and supervises a collections staff.
The incumbent must exercise considerable independent judgment and
initiative in the interpretation of ordinances and state and federal laws
pertaining to revenues. This classification
reports to the License and Revenue Supervisor.
Bachelor’s degree in public or
business administration and four (4) years of experience performing debt
collection and investigation work, which includes the management of a wide
range of delinquent accounts and the use of a variety of recovery methods
ranging from payment plans to court action.
Qualifying experience can be substituted for a college education on a year-for-year
basis. Government revenue collection
experience is a plus.
NOTE: Qualifying education,
training and experience that provide the requisite knowledge, skills and
abilities to perform the job will be considered.