The fundamental reason the position exists is to perform managerial, technical and professional work involving oversight of a division in the IT Department, which includes managing the design, development and maintenance of systems. This position manages all staff, resources and operations for an IT division within the city or county IT Department. This includes being part of a team to create, expand, and manage an Internet Exchange, along with working in one of the following areas - systems, networks (infrastructure) or telecommunications. The IT Manager directs the design, procurement, management, and security of critical business systems, client-server infrastructure, web-based technologies, and end-user support. Work involves analyzing, planning, coordinating, managing, and implementing goals and objectives pertaining to the related information technology needs of the city/county. Work involves supervising a professional and technical staff. Work is performed with considerable independence for initiative, judgment and action. This position reports to and receives direction from the Chief Information Technology Officer (CITO).
Network/Infrastructure: Must have a Bachelors’ Degree in Computer Science (or a related field) and at least six (6) years of experience in managing network/infrastructure operations for an IT section, division or organization including managing network projects and personnel, developing and maintaining IT related systems and the supporting infrastructure utilizing a Microsoft based client-server.
Systems: Must have an Bachelor’s Degree in Computer Science (or a related field) and at least six (6) years of experience in managing client server applications design and analysis using Microsoft.NET based programming languages to include Visual Basic or C#; web development tools including ASP.NET; SQL Server Relational Database System Management; and report design software including Crystal Reports or SQL Server Reporting Services for a IT section, division or organization including managing systems projects and personnel, developing and maintaining IT related systems and the supporting infrastructure utilizing a Microsoft windows based client-server environment. Qualified experience may substitute for the required education.
Telecommunications: Must have an Bachelor’s Degree in Computer Science (or a related field) and at least six (6) years of experience in managing the installation, maintenance and servicing of telecommunications equipment, structured cabling and fiber optics and infrastructure for an IT section, division or organization including managing telecomm projects and personnel, developing and maintaining telecomm related systems and the supporting infrastructure. Qualified experience may substitute for the required education.
NOTE: Professional certifications in the areas of software, networking and/or telecommunications are preferred.
NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.
Must be willing to work nights, weekends, and holidays and be on-call for telecommunications equipment problems or during emergencies. Must be on-call for IT Department emergencies and/or special projects.