Skip to Main Content

Assistant Director, Family Services

PROGRAM MANAGER III

Recruitment #25-005478-0044

Go Back View Benefits

Introduction


 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 
 
This is a Management Service position that serves at the pleasure of the Appointing Authority

GRADE

21

LOCATION OF POSITION

Maryland Department of Human Services
Charles County Department of Social Services 
200 Kent Avenue
La Plata, Maryland 20646

Main Purpose of Job

The incumbent manages the Family Services unit, overseeing Child Welfare and Adult Services programs. This role involves supervising professional and support staff, ensuring all services are delivered in compliance with local, state, and federal regulations. The position is responsible for coordinating program activites, monitoring budgets and performance outcomes, and addressing audit findings to improve service delivery. Strong skills in data analysis, problem-solving, and leadership are essential.The role requires building and maintaining effective working relationships with internal teams and external stakeholders, including community partners. The manager will also play a key role in strategic planning and continuous improvement efforts within the department. This position reports directly to the Director of Social Services.

POSITION DUTIES

  • Manages and plans for all mandated for all mandated services for both Child Welfare and Adult Services in accordance with federal, state, local and agency guidelines. 
  • Ensures policies, procedures, guidance and standards for program delivery and effectively implemented within the unit and in service delivery to customers through the use of appropriate quality assurance methods.
  • Leads and supervises staff to ensure effective and efficient delivery of services while coaching and developing them to achieve individual, team and organizational goals in alignment with policies and guidelines. 
  • Work collaboratively with senior leadership, internal and external partners/stakeholders e.g. county and state officials, local department of social services, and community partners. 
  • Allocates fiscal and human resources to ensure all programs responsibilities are managed and implemented effectively.

MINIMUM QUALIFICATIONS

Education: Master's degree in a Human Services field e.g. Social Work, Psychology, Sociology
Experience: Three years of child welfare experience, Three years of supervisory experience Two years of program and project management experience

DESIRED OR PREFERRED QUALIFICATIONS

The Ideal candidate will possess the following:
  • Three years experience in Child Welfare within the public sector.
  • Three years experience in leading diverse teams.
  • Three years experience in establishing and maintaining stakeholder relationships.
  • Three years experience in Child, Juvenile Adult Management system (CJAMS).

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAINS 

STATE OF MARYLAND BENEFITS

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  •  Annual Leave - ten (10) days of accumulated annual leave per year. 
  • Sick Leave - fifteen (15) days of accumulated sick leave per year. 
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. 
  • Holidays - State employees also celebrate at least thirteen (13) holidays per year. 
  • Pension - State employees earn credit towards a retirement pension. 
  • Positions may be eligible for telework. 

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Charles County Department of Social Services, Attention: Donna Richards, 200 Kent Avenue, La Plata, Maryland 20646. 

If you have any questions concerning the recruitment process for this position, please email Donna Richards at donna.richards@maryland.gov; include the job title and recruitment # in the subject line. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

 TTY Users: call via Maryland Relay. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. 



Powered by JobAps