Skip to Main Content

Section Manager, Branch Operations (PROGRAM MANAGER III)

Taxpayer Services Division

Recruitment #25-005478-0035

Go Back Apply View Benefits

Introduction

 

 

OPEN TO ALL QUALIFIED APPLICANTS

 

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.


 

GRADE

21

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

How would you like to work in the downtown Annapolis, surrounded by the charmed of this historic city and the Chesapeake Bay? Not to mention famous restaurants, coffee shops, and the beautiful city dock.

The Comptroller's Taxpayer Services Division is looking for a Program Manager III to join our team in Branch Operations. The successful candidate will be self motivated, detailed oriented, a decision maker and most importantly, a leader of our Branch Operations section.

The main purpose of this position is to manage Branch Operations, which includes (11) branch offices and (1) virtual branch office throughout Maryland. The position trains the Assistant Section Manager in their duties as well as learning the duties of the manager. This position is considered one of the agency’s essential emergency personnel.

PLEASE NOTE:

  • The nature of the position requires that the employee be able to travel within the State of Maryland, and provide their own transportation to visit various branch offices located within the State of Maryland.
  • Employee must be able to tolerate an occasional uncomfortable or unpleasant experiences presented by upset or irate taxpayers. 
  • Work may involve special physical demands such as lifting 25 to 35 pounds, climbing ladders, etc. 
  • Employees are unable to prepare tax returns outside of the requirements of the job or work for private accounting companies.
  • Resumes will not be accepted in lieu of completed applications.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of professional experience in auditing, accounting, tax law, general management, or customer service. One year of this experience must have involved supervising professional accountants or auditors; giving legal advice requiring the interpretation of tax laws in the capacity of a tax professional; or having been in a responsible administrative or management capacity.

NOTE:

Candidates may substitute the possession of an associates degree for two years of the required experience in auditing, accounting, tax law, general management, or customer service.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Prior supervisory/management experience.
  • Customer Service Experience. 
  • Organizational skills.
  • Communication Skills (both verbal & written)
  • Ability to manage multiple remote locations
  • Experience with personal computer and software applications.
  • Experience creating quantitative reports 
  • Knowledge and experience in Maryland tax laws and forms. 
  • Knowledge and experience in Federal tax laws and forms.

LIMITATIONS ON SELECTION

  • Employee must be able to work in a full-time capacity:  Monday through Friday from 8:00 a. m. to 5:00 pm.
  • Work may involve special physical demands such as lifting 25 to 35 pounds, climbing ladders, etc. 
  • Leave may be limited during certain times of the year  due to high volume events, projects or special assignments.  Evening and weekend work may be required during peak times of the year.

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

If you need reasonable accommodations under the Americans with Disabilities Amendments Act (ADA), 2008 please contact the director of EEO & Fair Practices Operations at 410-260-6630, or at fairpractices@marylandtaxes.gov, or emcneil@marylandtaxes.gov for additional information.


Click on a link below to apply for this position:

Fill out the Application NOW using the Internet. Apply Online
Apply via Paper Application. You may also download and complete the Paper Application here.

Powered by JobAps