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PROGRAM MANAGER I

Statewide Transportation Director

Recruitment #25-005476-0003

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Introduction


Mission Statement: To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.
  
Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland.

This Management Service position serves at the pleasure of the Appointing Authority. 

This recruitment is open to current Maryland State employees only.

GRADE

19

LOCATION OF POSITION

DJS- Baltimore City Juvenile Justice Center (Baltimore City)
300 North Gay Street 
Baltimore, MD 21202

Main Purpose of Job

Join Us in Making a Difference at DJS!

The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Program Manager I (Statewide Transportation Director), so come join our team and make a meaningful impact on youth and the community at DJS!

The main purpose of this position is to direct the operation of the Department of Juvenile Services Transportation Unit, which provides transportation services statewide to meet the needs of youth under the Department's supervision, care, and custody. This includes transportation and supervision of youth for judicial proceedings, medical appointments, placement transports, and all other transportation needs as needed.

POSITION DUTIES

Directs and manages the coordination of statewide transportation requests in accordance with departmental policy and procedures.

Monitors to ensure appropriate and efficient use of resources to meet transport needs to judicial proceedings, medical appointments, and placement transports, and all other transports as needed.

Establishes post orders and operating procedures to ensure safety and security of youth and staff.

Responds to all concerns or complaints by developing systems, operational procedures and implementing corrective action plans. Ensures on-call transportation coverage is available to address emergency transportation needs in a timely manner. 

Develops management reports to track workloads by assigned region. Reports, that track, manage and reduce overtime. Completes and submits monthly reports to the Executive Director of Residential Services or as needed. 

Utilizes the OPS system to monitor assignment locations and adherence to state traffic laws and suggested routing.

Maintains inventory of vehicles, unit equipment, uniforms; ensures timely requisition and replacement of inventory as needed.                       

Analyzes and evaluates unit operations, drafts standard operating procedures, directives, and memos to staff to address unit procedural changes.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
  
Experience: Must possess a valid Maryland driver's license and five years of driving experience. A certified driving record will be required prior to hire. 

DESIRED OR PREFERRED QUALIFICATIONS

Experience transporting youth under State supervision, care, and custody.

Two years of supervisory experience directing and managing the coordination of government transportation requests per departmental policy and procedures.  

Experience developing systems and operational procedures and implementing corrective action plans to respond to concerns or complaints.

LIMITATIONS ON SELECTION

This recruitment is limited to current Maryland State employees only.

SELECTION PROCESS

Please make sure that you provide sufficient information on your completed application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Candidates will remain on the certified eligible list for a period of one (1) year.

EXAMINATION PROCESS

The assessment will involve rating your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire.

Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.  

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services 
OHR-Recruitment & Examination Unit 
217 E. Redwood Street 
Baltimore, MD 21202 
Attn: Laurita Lesperance, Recruitment #25-005476-0003   
Fax number 410-333-4188 
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.



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