DOIT NETWORK ADMINISTRATOR II

The Department of Information Technology (DoIT) provides support to state agencies, the Executive Office of the Governor, the Governor’s coordinating offices, and a variety of independent agencies within the Executive Branch.

Striving to provide the highest level of customer service to its internal and external customers, DoIT supports Maryland’s agencies and commissions through its leadership and strategic direction for Information Technology and Telecommunications, establishing a long range, target technology architecture, encouraging cross agency collaboration and advocating best practices for operations and project management.

STD 0021

100 Community Place, Crownsville, MD 21032

This position is a Tier II Network Administrator in the implementation and performance of the Department of Information Technology's (DoIT) Local Area Network (LAN) IT infrastructure as well as with the IT infrastructure for DoIT’s partners, managers, directors, service owners, and other agencies at the state, local and federal levels of government.

The primary purpose of this position is to plan, implement, and integrate DoIT's LAN infrastructure. Including troubleshooting, operations & maintenance (O&M), solution implementation, formal hardware upgrades, firmware evaluations, providing technical support and consulting to partner agencies, performing site surveys, and optimizing LAN infrastructure solutions. Including coordinating, providing guidance and support to personnel either at DoIT, other agencies, contractors, LAN team members, DoIT managers or directors, networkMaryland™, or others at DoIT to complete these tasks.

This position also provides guidance and direction in the areas of hardware, software, networking, wireless, VoIP troubleshooting, and evaluation of work. Includes network design, troubleshooting, operations & maintenance (O&M), solution implementation-, formal hardware, and software evaluations, providing technical support and consulting to partner agencies.

LAN Operations Support

Experience: Five years of experience, three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks supporting 1,000 or more users and an additional two years of experience in planning, installing and maintaining data communications network lines and devices.

Notes:

1. Candidates may substitute completion of high school or a high school equivalency certificate and completion of a certification program in Network Administration, such as Cisco Certified Network Associate (CCNA), Juniper Networks Certification Program (JNCP) or equivalent certification program for the additional two years of the required experience.

2. Candidates may substitute experience on a year-for-year basis: in planning, installing and maintaining data communications network lines and devices for graduation from an accredited high school or possession of a high school equivalency certificate.

3. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer network, from an accredited college or university and three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks supporting 1,000 or more users for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience. Candidates substituting military experience should be honorably discharged.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience configuring and deploying Network Switches, Routers, and Wired LAN components.

Employees in this classification may be subject to call-in 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached. Employees may be furnished with a pager or cell phone.

Applicants for this classification may handle sensitive data. This will require a full scope background investigation prior to appointment. A criminal conviction may be grounds for rejection of the applicant.

Employees may occasionally be required to travel to field locations and must have access to an automobile in the event a state vehicle cannot be provided. Standard mileage allowance will be paid for use of a privately owned vehicle.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.