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COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES II, HEALTH SERVICES

BILINGUAL HEALTH EDUCATION/OUTREACH COORDINATOR

Recruitment #25-002818-0003

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Introduction

GRADE

14

LOCATION OF POSITION

Howard County Health Department
8939 Stanford Blvd.
Columbia, MD 21045

POSITION DUTIES

The Coordinator of Special Programs II works for the Breast and Cervical Screening Program (BCCP), Colorectal Cancer Screening Program (CRCP), and Tobacco Prevention and Cessation Program (TPCP). This position coordinates assigned program planning and evaluation activities in accordance with agency operating policies and procedures. This position interviews and determines eligibility for individuals interested in the breast, cervical, and colorectal cancer screening programs or tobacco cessation program among Howard County and Maryland residents. Based on health history and client need, this position recommends the services available and acts as the liaison to community providers, ancillary service agencies, and health department staff; coordinates community health events to provide education and outreach to the Hispanic population and general public; provides Hispanic/English interpretation and translation assistance for persons receiving health services through this program. This position collects and reports cancer program data for program planning and evaluation. 

This position is eligible for hybrid telework.

75% Cancer Screening & Smoking Cessation Programs/Agency Liaison 
  • Promotes and coordinates cancer screening and smoking cessation program activities and conducts education and outreach for the general public and Hispanic population.
  • Promotes preventive cancer screenings and smoking prevention/cessation through provider/health care professional partnerships.
  • Translates/interprets and facilitates communication between 
  • Hispanic clients with providers, ancillary services, and cancer program staff.
  • Assists clients with program intake and enrollment.
  • Schedules medical appointments/transportation and refers client for appropriate services.
  • In collaboration with licensed health care providers, serves as an associate case manager and patient navigator for clients enrolled in the cancer screening and smoking cessation programs or diagnosis and treatment program.
  • Seeks clinical consultation from the Cancer Program Nurse Supervisor, the Nurse Case Manager, and the Program Administrator, as needed.
  • Maintains and completes accurate client records to ensure proper documentation and care coordination according to program guidelines.
  • Maintains and tracks monthly referrals for smoking cessation.
  • Facilitates smoking cessation classes and counseling sessions.
  • Assist with facilitating Tobacco Awareness Program for Teens.
  • Enters client demographic, medical history, screening, and diagnostic information into the appropriate databases.
20% Community Education, Outreach, and Partnership Collaboration 
  • Builds, collaborates, and maintains relationships among local providers, organizations and HCHD staff to identify target populations in the community and to promote preventative health cancer programs. 
  • Provides consultation to health department staff and care providers in the community on cultural issues affecting service to Hispanic clients.  
  • Assists in developing cultural competency training programs for the cancer program or other health department staff. 
  • Assists in maintaining a diverse group of contracted providers for cancer programs to promote options for Hispanic clients. 
  • Serves as liaison and educator with businesses, community service agencies, faith-based organizations, behavioral and health care settings, and schools, with focus on those that serve Hispanic populations.  
  • Works collaboratively with the nursing staff, ACCU, Behavioral Health, WIC, Program Supervisors, the Bureau Director and Medical Director to meet performance measures.
  • Plans, develops, and implements presentations to community agencies to describe available services.
  • Attends Cancer and Tobacco Coalition meetings as a representative of the Hispanic community, as needed.
  • Attends health fairs and community events to provide education, interpretation, and cultural sensitivity to the community and Hispanic population.
  • Tracks and reports statistics for MDH grant reporting and evaluation requirements.
  • Tracks and reports smoking education and cessation statistics to the Program Administrator for monthly County Executive and HealthStat Reports.
5% Other Duties as Assigned
  • Possesses a broad understanding of HCHD services and can refer to other programs. 
  • Participates in necessary drills and exercises, responds to emergencies as appropriate, keeps abreast of policies and procedures in the program, bureau and department.  
  • Completes all required trainings. 
  • Participates in quality improvement efforts within the program.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Desired qualifications:
- Bilingual in Spanish
- Experience/Knowledge with using an electronic medical record
- Experience in customer service, demonstrating strong interpersonal skills and a commitment to providing excellent customer support
- Proficiency in interpretation and translation in a professional setting to effectively support Spanish-speaking clients

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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