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ADMINISTRATIVE OFFICER I

Recruitment #25-002711-0009

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Introduction

The Public Service Commission has a position for an Administrative Officer I in their Transportation Division. The Transportation Division enforces the laws and regulations of the Commission pertaining to the safety, rates, and services of certain types of passenger for-hire transportation companies operating in intrastate commerce. The division monitors the safety of the carriers’ operations, rates and schedules of service, and matters regarding the adequacy and quality of service for passenger carriers providing intrastate passenger for-hire transportation, and taxicabs in Baltimore City, Baltimore County, Cumberland, Charles County and Hagerstown.

GRADE

13

LOCATION OF POSITION

The William Donald Schaefer Tower
6 St. Paul Street 
Baltimore, MD 21202

Main Purpose of Job

To assist with the development of systems for monitoring regulated carriers’ adherence to the Commission's regulations, to supervise administrative specialists, and to collaborate with managers to assist Division personnel with meeting the Division's goals and objectives.

To manage a portion of the for-hire driver licensing program in the Transportation Division. This position processes applications from individuals seeking a for-hire drivers' licenses in accordance with the applicable rules and regulations of the Public Service Commission.

To conduct ongoing monitoring of for-hire drivers to ensure compliance with Public Service Commission rules.

POSITION DUTIES


Supervise, assign, plan, and organize work of subordinate personnel processing transportation network operator’s (TNO) license and vehicle permit applications electronically submitted by transportation network companies. 

Conduct employee performance evaluations, counsel and take necessary disciplinary actions when necessary.

Serve as regular back-up/substitute for subordinate staff positions.

Train Transportation Division personnel to use and understand the Transportation Division databases and other computer applications, train personnel on data entry procedures and techniques, provide monitoring and follow-up training for existing Administrative Specialists.

Participate in the recruitment process involving hiring additional administrative and clerical staff.

Serve as a resource for Transportation Division staff, members of the public, and the for-hire industry regarding Commission laws and regulations.  Answer inquiries by telephone, walk-in or correspondence, as appropriate.

Compile facts and records necessary for Public Service Commission presentation, testify at hearings, and make recommendations to the Public Utility Law Judge ("PULJ") on behalf of the Transportation Division.
Perform administrative duties as required.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

- One year of experience using Microsoft Word and Access or similar database.

- Prior or current experience working with the Public Service Commission or another regulatory
agency.

- Current experience as a supervisor or lead worker.

- Experience monitoring compliance with regulations or law.

- Experience testifying in court-like settings or making presentations to a group.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

 

 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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