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ADMINISTRATOR III

Business Development Manager

Recruitment #25-002588-0029

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Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year. 

GRADE

18

LOCATION OF POSITION

Maryland Lottery and Gaming Control Agency
1800 Washington Boulevard
Baltimore, MD 21230

Main Purpose of Job

The main purpose of this position is to manage the recruitment effort of new locations throughout the state of Maryland. Reporting to the Director of Sales, this position will be responsible for directing and managing the daily operation of the application process including all leads generated by the Sales force (Lottery District Managers), applicants entering the gemOffice application portal, and all recruitment efforts to engage prospective retailers; communicating between Sales Management, Field Sales, Agent Administration, required vendors, and other Lottery departments, as needed; through to retailer licensing approval. Works recruitment leads with Scientific Games (SG) resources for follow-up; with Sales Management’s approval, authorizes and approves completed application packages. The Business Development Manager will also look to provide additional insights and support to increase Maryland Lottery’s retail presence in underserved areas. This position relates to the mission of the agency by ensuring the retailer network is maintained at an optimum level and that integrity is maintained at all times.

POSITION DUTIES

• Establish and maintain relationships with constant list of ongoing prospective new retail accounts by actively recruiting and assisting new prospective retailers in completing the application process. 
• Prioritize prospect leads on a continuing basis and allocate resources accordingly based on initial contact with each new prospect.
• Manages prospect follow-up with SG resources and manage follow through on each.
• Develop and implement plans, proposals and account specific strategies to recruit and close new business.  
• Coordination of all lottery licensing requirements for new independent retail locations.  Processing applications in all stages of licensing through signing of Lottery retailer agreement. 
• Tasked with looking for underserved areas for sales throughout the state and proceed with finding additional distribution. 


MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

• 3-5 years of business development experience within a retail environment 
• 2-3 years of experience with Route Management 
• 2-3 years of experience with in the Lottery and/or consumer products to grocery, convenience/department store or mass merchandiser trade channels
• Ability to prioritize tasks, manage multiple projects simultaneously, and stay organized
• Strong track record in building relationships
• Self-sufficient with Sales Force Automation (SFA) tools and standard PC software programs.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  

Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.  

The online application process is strongly advised.  

If the online process is not available to you, you may complete and submit a paper application or direct any questions to: 

Maryland Lottery and Gaming Control Agency
1800 Washington Blvd., Ste. 330 
Baltimore, MD 21230  
marcus.staten2@maryland.gov

TTY Users: call via Maryland Relay 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We Thank our Veterans for their service to our country.



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