IT SYSTEMS TECHNICAL SPECIALIST
Systems Administrator
Recruitment #24-006659-0002
Department | MD Health Benefit Exchange |
---|---|
Date Opened | 8/1/2024 12:00:00 PM |
Filing Deadline | 8/15/2024 11:59:00 PM |
Salary | $69,159.00 - $116,011.00/year |
Employment Type |
Full-Time
|
HR Analyst | Joshua Powell |
Work Location |
Baltimore City
|
Telework Eligible | Yes |
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
The Systems Administrator at MHBE is responsible for designing, building, maintaining, and operating the security infrastructure of MHBE. This position plays a crucial role in managing MHBE’s enterprise systems, ensuring they meet the stringent information security standards mandated by the Minimal Acceptable Risk Standards for Exchanges (MARS-E) and IRS Publication 1075. The administrator must maintain a high level of vigilance to safeguard the systems against potential threats and ensure compliance with these regulatory requirements. Additionally, the Systems Administrator provides essential technical support to other engineers, IT teams, and users across MHBE. The person is tasked with monitoring system performance, troubleshooting issues, and working collaboratively with the Information Security team to ensure that security configurations are appropriately implemented and maintained. The role also involves assisting with audits, participating in security investigations, and performing other duties as required to support the secure and efficient operation of MHBE’s IT infrastructure.
POSITION DUTIES
1.
Design and Maintain
Security Infrastructure (30%): ●
Develop and maintain the
security frameworks for Active Directory, Red Hat Linux, MacOS, and Windows
OS within MHBE’s infrastructure. ●
Ensure all systems are
secure and compliant with the Minimal Acceptable Risk Standards for Exchanges
(MARS-E) and IRS Publication 1075.
2.
Monitor System Performance
and Ensure Compliance (20%): ●
Regularly monitor the
performance of MHBE’s IT systems including Web Application Firewalls and Zero
Trust Security Systems. Identify and address efficiency issues, ensuring
optimal operation and compliance with security standards.
3.
Troubleshoot and Resolve
Issues (25%): ●
Provide primary support for
troubleshooting complex system issues across various platforms, including but
not limited to: Active Directory, Linux, DevSecOps pipelines and EndPoint
Protection systems. ●
Offer timely and effective
solutions to maintain system integrity and performance.
4.
Collaborate on Security
Enhancements (15%): ●
Work closely with the
Information Security team to implement and maintain security configurations
for Identity and Access Management systems, participate in the development of
new security protocols, and ensure that security practices are up to date
with industry standards.
5.
Support Audit and
Compliance Activities (10%): ●
Assist with internal and
external audits, contribute to security investigations, and ensure that all
systems, including Zero Trust configurations, meet required standards and
regulations to maintain compliance and mitigate risks. |
MINIMUM QUALIFICATIONS
Education: Bachelor's degree from an accredited college
or university in Information Technology, Computer Science, Management
Information Systems, or other information technology related field.
Experience: Four Years of experience designing, developing,
implementing, maintaining and controlling database management systems for
computers.
NOTES:
1. Graduation from an accredited high school or possession
of a high school equivalency certificate plus thirty credit hours from an
accredited college or university in Computer Information Technology, Management
Information Systems, Computer Science or other information technology-related
field to include course work in database management systems may be substituted
for the required education.
2. At least 3 years of
experience in designing, building, maintaining, and operating security
infrastructures for enterprise systems, including Active Directory, Red Hat
Linux, MacOS, and Windows OS.
3. A minimum of 2 years of experience in monitoring IT
system performance, including Web Application Firewalls and Zero Trust Security
Systems, ensuring compliance with security standards such as NIST, MARS-E and
IRS Publication 1075.
4. At least 3 years of experience
in troubleshooting complex system issues across various platforms, including
Active Directory, Linux, Dev Sec Ops pipelines, and End Point Protection systems.
4. Candidates may substitute U.S. Armed Forces military
service experience as a commissioned officer in Systems Administration
classifications or Systems Administrations specialty codes in the Information
Technology field of work on a year-for-year basis for the required experience
and education.
** For education obtained
outside of the U.S., you will be required to provide proof of the equivalent
American education as determined by a foreign credential evaluation service. If
you possess a degree obtained outside of the United States, please submit a
detailed, course-by-course evaluation report from one of the U.S. equivalency
evaluating members identified at http://www.naces.org/members.html.
DESIRED OR PREFERRED QUALIFICATIONS
-
Over 5 years of experience in developing and maintaining advanced security frameworks and protocols, with a focus on proactive security enhancements and cutting-edge technology integration
More than 4 years of experience in developing and implementing innovative monitoring tools or scripts that automate compliance checks and proactively alert teams to potential issues.
At least 3 years of experience leading projects that introduce significant improvements in security practices or efficiency, including mentoring other team members in security.
At least 3 years of experience in evaluating and procuring software solutions critical for managing IT infrastructure, ensuring alignment with technical requirements and security policies.
Strong analytical and problem solving skills.
Excellent communication skills including the ability to understand and communicate technical information to business users, and gather business requirements that can be translated into technical requirements.
Ability to manage multiple critical priorities and tight deadlines.