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Facilities Operations Manager

Administrative Program Manager II

Recruitment #24-005473-0006


The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.




Division of Rehabilitation Services
Workforce and Technology Center
2301 Argonne Drive
Baltimore, MD 21218


This is a Management Service position, and serves at the pleasure of the Appointing Authority.

The main purpose of this position is to serve as the statewide program manager for the Division of Rehabilitation Services Facilities Operations, including facility and security oversight and management for the Workforce and Technology Center (WTC), a 24-hour comprehensive vocational rehabilitation facility, DORS headquarters, 23 field offices, as well as the Disability Determination Services location. Duties include the management and supervision of maintenance and groundskeeping, housekeeping, DORS Security, central supplies, mail room, and lobby and reception areas for the DORS/WTC complex. Responsibilities also include contract management for food service and outsourced facilities services, agency inventory, fleet management, risk management, the Agency’s Continuity of Operations Plan, and application of ADA in regard to facility issues.

Duties Include:
  • Manage the Facilities Operations Branch in accordance with established federal and state regulations and policies and agency policies and procedures
  • Statewide responsibility for coordination and monitoring of the property leases, space acquisitions for the American Job Centers, inventory control, security/safety, fleet and risk management 
  • Coordinate the activities of the Facilities Operations Branch with other offices within Administration and Financial Services, WTC and the field offices. Develop internal controls for Facilities Operation activities. 
  • Provide staff training and guidance in program areas, such as:  Maintenance, Security, Inventory Control, Space Acquisition, Fleet and Risk Management, Safe Driving, and other areas of staff responsibility
  • Develop policies and procedures to assure compliance and/or address compliance concerns. Work with the Department of General Services, Office of Real Estate, on new and renewal leases Develop annual and long-range plans for facility lease renewals or office moves and capital projects
  • Coordinate and monitor contracts for food service and other building services, such as landscaping, janitorial, plumbing, maintenance, and repair services
  • Arrange for required facility, elevator, HVAC and other required inspections
  • Manage security personnel and work with them to provide security and safety training and drills for staff and consumers
  • Develop an annual budget for DORS facilities operations to include leases, repairs, contracts, capital projects, personnel, equipment, utilities, and other facility-related costs
  • Prepare requisitions or approve State credit card purchases for the acquisition of supplies, equipment, repairs, utilities, and services relative to the WTC complex
  • Work with MSDE Procurement throughout the procurement process, including preparing Scopes of Work, providing technical information, responding to inquiries, and attending pre-bid site visits
  • Manage contracts, including meeting with contractors, monitoring performance for contract compliance, reviewing invoices and approving payments, etc.   


Education: Bachelor's degree in business, management, real estate, finance, public administration or a related field from an accredited college or university

Experience: Three years of experience in property or program management supervising other employees 

Note: Additional experience as described above may be substituted on a year for year basis for the required education.


  • Professional work experience in property/facility and lease management 
  • Professional work experience in emergency management


Candidates must consent to State Police Investigation (fingerprinting) as a routine procedure for all employees with this Agency.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.



It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to DORS Human Resources Department at 2301 Argonne Drive, Baltimore, MD 21218. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

Inquiries can be made to 410-554-9391, TDD (410) 554-9399. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.

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