ADMINISTRATIVE OFFICER II

The Maryland Higher Education Commission (MHEC), is seeking 2 experienced and energetic individuals to fill the positions of Admin Off II in their Office of Student Financial Assistance (OSFA).

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Nancy Grasmick Education Building, 6 N Liberty Street, 10th FL, Baltimore, MD 21201

The Office of Student Financial Assistance (OSFA) within the Maryland Higher Education Commission (MHEC) oversees a variety of financial assistance programs. Each program is categorized under a unit which is managed by a Program Manager. The Administrative Officer II is responsible for assisting the Staff Specialist I – Higher Education (also referred to as Program Manager) in the oversight, management and direction of all programs within the assigned unit and will be required to become knowledgeable and proficient of all programs and functions within the assigned unit. The Administrative Officer II will assist in serving as a 2nd subject matter lead for the unit and is responsible for assisting the Program Manager in ensuring that all processes are administered effectively and within the parameters of Commission policies and regulations. This position is responsible for assisting the Staff Specialist I in reviewing and updating program policies and procedures as well as providing training and support to administrative specialist III staff.

Assist in the oversight, management, and direction of the day-to-day tasks and operation functions for each program within the assigned unit. Operational functions include assisting the Staff Specialist I in reviewing statutory requirements and developing and/or updating policies and procedures as well as oversight and internal review of administration of all programs within assigned unit.In collaboration with the Program Manager, provide leadership, direction, and guidance for staff members in a lead worker capacity.Assisting the Program Manager in providing training and support to administrative specialist III staff within assigned unit. Assist with the analysis of current and proposed legislative policy implementation and changes for the Director, Commissioners, Secretary of Higher Education, and external stakeholders such as the Department of Legislative Services (DLS) and Department of Budget and Management (DBM).Monitor processes and timeline for each program within unit to ensure compliance with Maryland law and regulations and assist in the overall oversight of all programs within unit; maintain internal review process of administration of programs.Assist Staff Specialist I with implementation and testing of programs.Assisting in reporting technical issues to Associate Director of systems through proper channels and notify staff when technical issues are resolved. Report and troubleshoot technical issues in a timely manner.Assist in resolving findings of internal audit reviewsAct as a liaison between Staff Specialist I and Administrative Specialist and interim manager when needed.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

 

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: