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Recruitment #24-002730-0003



When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year.  We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve.  At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation.  We do this to ensure that in Maryland, we leave no one behind.

This is a Management Services position, and serves at the pleasure of the Appointing Authority





Dorchester County Department of Social Services
2737 Dorchester Square
Cambridge, Maryland 21613

Main Purpose of Job

This position provides leadership and managerial oversight of program operations, establishing standards, goals and schedules for Child Support staff, including the Young Fathers/Non-Custodial Parent Employment Program (NPEP) staff. Other duties include establishing and maintaining procedures and controls to evaluate efficiency, effectiveness, and quality of services for the Child Support Programs. The incumbent must work to ensure the integrity of child support programs through adherence to internal control requirements, maintenance of records, and completion and use of required reports and participation in audits/reviews.


Leadership and Direction:
  • Direct, coordinate, plan and supervises all activities of the Child Support and Young Fathers/Non-Custodial Parent Employment Program (NPEP)
  • Oversees program implementation.  ensures compliance with Federal, State, and local laws, regulations, policies and procedures.
  • Develops operating and program budgets and provides fiscal management of service and grant programs. Monitors budgets fur full utilization in accordance with policies and procedures.
Supervision and Staff Development:
  • Provides supervision to all Child Support Staff and other direct report staff.  Plans, coordinates, supervises, and evaluates the work.  Provides for staff development.  This includes planning for training of workers and providing instruction in routine practice and procedure to improve service delivery; seeking and promoting opportunitie4s to obtain professional development opportunities.


Education:   A Bachelor’s degree from an accredited college or university.

Experience: Eight years of experience in administrative, professional or technical work, three years must have involved  supervision of other employees or exercising responsibility for program development.


1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours   on a year-for-year basis for up to two years of the required general experience.

2. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.


Preference will be given to applicants who possess the following preferred qualifications.  Include clear and specific information on your application regarding your qualifications.

1.  Three years of Child Support Program experience.
2.  Two years of Child Support Supervisory experience.
3.  One year of experience with Child Support Management Systems (CSMS).

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the United State, a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.  CLICK ON THIS LINK FOR MORE DETAILS:  State of Maryland Benefits.
  • Personal Leave - new State employees are awarded six (6) personal days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.
  • Pension - State employees earn credits towards a retirement pension.
  • Positions may be eligible for telework.


The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplement questionnaire to: ATTENTION:  Carolyn Harding, Examination Services Unit, Dorchester County Department of Social Services, 2737 Dorchester Square, Cambridge, Maryland  21613.

All mailed documents must include the applicant's name and the job number and must be received by 5:00 p.m. on the closing date.  Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to  Only additional materials that are required will be accepted for this recruitment.  All additional information must be received by the closing date and time.

If you have any questions concerning this recruitment process for this position, please contact 410-901-4138.

TTY Users:  call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.  People with disabilities and bilingual candidates are encouraged to apply.  We thank our Veterans for their service to our country.

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